MS-900 Exam Study Guide (Microsoft 365 Fundamentals)

MS-900 Microsoft 365 Fundamentals STUDY GUIDE

Preparing for the MS-900 Microsoft 365 Fundamentals exam? Don’t know where to start? This post is the MS-900 Certificate Study Guide (with links to each exam objective).

I have curated a list of articles from Microsoft documentation for each objective of the MS-900 exam. Please share the post within your circles so it helps them to prepare for the exam.

MS-900 Microsoft 365 Fundamentals Course

MS-900 M365 Fundamentals Practice Test

To view other Microsoft 365 certificate study guides, click here.

Full Disclosure: Some of the links in this post are affiliate links. I receive a commission when you purchase through them.

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Using ms-900 exam dumps can get you permanently banned from taking any future Microsoft certificate exam. Read the FAQ page for more information. However, I strongly suggest you validate your understanding with practice questions.

MS-900 Syllabus

Describe Cloud Concepts (10-15%)

Describe the Different Types of Cloud Services Available

Describe the Benefits of and Considerations for Using a Cloud Service Instead of On-premises Services

Describe public, private, and hybrid scenarios

What are public, private, and hybrid clouds?

Identify scenarios when the usage of cloud-based services is more beneficial than on-premises services

Evaluate on-premises vs. cloud computing pros and cons

Cloud vs on-premises comparison

Compare costs of cloud-based services with on-premises services

Cloud vs. On-Premises – Hard Dollar Costs

Office 365 vs. On-Premise Exchange Server

Identify factors that drive organizations to move to the cloud

Four Success Factors for Driving Microsoft 365 Adoption

Six considerations in migrating to the cloud – or not

ms-900 Microsoft 365 Certified Fundamentals Exam Guide

Amazon link (affiliate)

Describe Core Microsoft 365 Services and Concepts (30-35%)

Identify Core Microsoft 365 Capabilities

Productivity and teamwork (IM and chat, online meetings, email and calendaring, Office productivity apps, file storage, and sharing, intranet and team sites, enterprise social, accessibility)

Introduction to Microsoft 365 core services and features

Microsoft 365 productivity and teamwork solutions

12 Productivity Tools Baked Into Office 365

Set up file storage and sharing

Redefine the intranet site experience with SharePoint in Office 365

What is a SharePoint team site?

SharePoint and Office 365 for Enterprise Social Communications

An Inclusive, Accessible Office 365

Business management (simplified management, business process automation,
extensibility, business voice, and phone systems, forms and workflow management, business intelligence, work management, customer scheduling, and booking, mileage tracking, and reporting)

Why and how you simplify IT with Microsoft 365

Modernize your work with business process automation

A Simple but powerful way to Office extensibility

What is Microsoft 365 Business Voice?

What is a Phone System?

Forms for SharePoint – What are your options?

Workflows for Office 365 – What are your options?

BI capabilities in Excel and Office 365

Keep on tasks with easy-to-use task management software

Microsoft Bookings for scheduling appointments

Track mileage with the MileIQ app

MileIQ: Accurate mileage tracking & reporting in the palm of your hand

Security and compliance (identity and access management, information protection and governance, threat protection, security management, insider risk management, compliance management, discover and respond)

Security & Compliance Center in Microsoft 365

Identity & access management capabilities of Microsoft 365

Information protection & governance in Microsoft 365

Information protection & governance section

Information Protection

Information Governance

Microsoft Threat Protection

Office 365 Advanced Threat Protection (ATP)

Overview of security management in Microsoft 365 security center

Insider risk management in Microsoft 365

Get started with insider risk management

Insider risk management section

Microsoft Compliance Manager

Discovery & response section in Microsoft 365

Describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal

Microsoft 365 admin center

About the Microsoft 365 admin center

Describe Options for Deploying and Supporting Windows and Office

Describe Analytics Capabilities in Microsoft 365

Describe Microsoft 365 Collaboration Solutions

Explain Security, Compliance, Privacy, and Trust in Microsoft 365 (30-35%)

Explain Zero-trust Security Principles for Microsoft 365

Explain Unified Endpoint Management Concepts

Explain device and application management

Device management overview

LinkedIn: Microsoft 365: Application Management

What is application management?

Describe Bring Your Own Device (BYOD), and application and device management

What is Bring Your Own Device?

Beginner’s Guide to BYOD (Bring Your Own Device)

What is Microsoft Intune app management?

Explain the value of the Microsoft Endpoint Manager (MEM) including Microsoft Intune and System Center

Microsoft Endpoint Manager overview

Microsoft Intune

Microsoft System Center

Explain Identity and Access Management Concepts

Explain Threat Protection in Microsoft 365

Identify how Microsoft 365 services address the most common current threats

Protect against threats

Threat investigation and response

Describe the concepts of Cloud App Security

Microsoft Cloud App Security overview

Cloud App Security best practices

Describe the Service Trust portal, Security center, and Compliance Manager

Identify differences between the Service Trust Portal, Security center, and Compliance Manager

Use Compliance Manager & Service Trust Portal to enhance GDPR readiness

Introducing the Service Trust Portal

Overview of the Microsoft 365 security center

Microsoft Compliance Manager

Explain the trust relationship between Microsoft and service locations

Trust relationships in Azure Active Directory Domain Services

Trust relationship and sites and services

Describe data protection options including data segregation

Data protection options in the cloud

Describe how compliance scores are generated and how they can be used

Compliance score calculation

FAQs on Compliance score

Describe scenarios where knowing the compliance score benefits an organization

Understanding your compliance score

Know where you stand with Microsoft Compliance Manager

Describe the value and capabilities of the Service Trust portal

Service Trust Portal FAQs

Get started with the Microsoft Service Trust Portal

Explain insider risk management capabilities in the compliance score

Get started with insider risk management

Identify eDiscovery use cases and scenarios

eDiscovery in Microsoft 365

Get started with Core eDiscovery

Explain why privacy matters to Microsoft

Data privacy is about more than compliance

Why privacy matter?

Demonstrate the Security Center and Secure Score benefits and capabilities

What is Azure Security Center?

5 Ways Azure Security Center protects cloud workloads

Describe Information Protection and Governance Solutions

Describe Microsoft 365 Pricing and Support (20-25%)

Plan, Predict, and Compare Pricing

Identify Licensing Options Available in Microsoft 365

Describe the Service Lifecycle in Microsoft 365

Describe Support Offerings for Microsoft 365 Services

Describe how to create a support request for Microsoft 365 services

Create support request for Office 365 for business

Contact Office Support

Find help and open a support ticket

Describe service level agreements (SLAs) concepts, use cases for SLAs, SLA tiers, roles, and responsibilities

Microsoft 365 Service Level Agreement

Explain service level agreements

Determine service health status by using the Microsoft 365 dashboard or the tenant dashboard

Describe how to track service health status

How to check Microsoft 365 service health

Describe how organizations can communicate with Microsoft by using UserVoice

Communicate and share ideas with UserVoice

Customer Feedback for Microsoft Office 365

This brings us to the end of the MS-900 Microsoft 365 Fundamentals Study Guide.

What do you think? Let me know in the comments section if I have missed out on anything. Also, I love to hear from you about how your preparation is going on!

In case you are looking for other Microsoft 365 certification exams check out this page

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