MS-900 Exam Study Guide (Microsoft 365 Fundamentals)

MS-900 Microsoft 365 Fundamentals STUDY GUIDE

How to Prepare for the MS-900 Exam?

Preparing for the MS-900 Microsoft 365 Fundamentals exam? Don’t know where to start? This post is the MS-900 Certificate Study Guide (with links to each exam objective).

I have curated a list of articles from Microsoft documentation for each objective of the MS-900 exam. Please share the post within your circles so it helps them to prepare for the exam.

MS-900 Microsoft 365 Fundamentals Course

LinkedIn LearningPrepare for Microsoft 365 Fundamentals
Pluralsight (Learning Path)Learn Microsoft 365 Fundamentals
Skylines AcademyMicrosoft 365 Certificate Fundamentals
UdemyMicrosoft 365 Administration Fundamentals

MS-900 M365 Fundamentals Practice Test

Whizlabs Exam QuestionsMicrosoft 365 Fundamentals Practice Test
Udemy Practice TestM365 Fundamentals Practice Tests
Amazon e-book (PDF)Exam Ref Microsoft 365 Fundamentals

MS-900 Sample Practice Exam Questions

MS-900 Microsoft 365 Fundamentals Practice Test

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Describe Cloud Concepts (10-15%)

Describe the Different Types of Cloud Services Available

Describe Microsoft’s IaaS, and PaaS offerings

What is Platform as a service (PaaS)?

What is Infrastructure as a service (IaaS)?

What is Platform as a service (PaaS)?

Describe where Microsoft Azure and Dynamics 365 fit into the Microsoft ecosystem

Azure integration with Microsoft 365

Microsoft Azure & Office 365: The modern business platform

Dynamics 365 on Microsoft Azure platform

4 Reasons Why Azure and Dynamics Are a Great Fit

Cloud-based productivity solutions

Cloud Productivity with Microsoft 365

12 Productivity Tools Baked Into Microsoft 365

Describe the Benefits of and Considerations for Using a Cloud Service Instead of On-premises Services

Describe public, private, and hybrid scenarios

What are public, private, and hybrid clouds?

Identify scenarios when the usage of cloud-based services is more beneficial than on-premises services

Evaluate on-premises vs. cloud computing pros and cons

Cloud vs on-premises comparison

Compare costs of cloud-based services with on-premises services

Cloud vs. On-Premises – Hard Dollar Costs

Office 365 vs. On-Premise Exchange Server

Identify factors that drive organizations to move to the cloud

Four Success Factors for Driving Microsoft 365 Adoption

Six considerations in migrating to the cloud – or not

ms-900 Microsoft 365 Certified Fundamentals Exam Guide

Amazon link (affiliate)

Describe Core Microsoft 365 Services and Concepts (30-35%)

Identify Core Microsoft 365 Capabilities

Productivity and teamwork (IM and chat, online meetings, email and calendaring, Office productivity apps, file storage, and sharing, intranet and team sites, enterprise social, accessibility)

Introduction to Microsoft 365 core services and features

Microsoft 365 productivity and teamwork solutions

Business management (simplified management, business process automation,
extensibility, business voice, and phone systems, forms and workflow management, business intelligence, work management, customer scheduling, and booking, mileage tracking, and reporting)

Why and how you simplify IT with Microsoft 365

Modernize your work with business process automation

A Simple but powerful way to Office extensibility

What is Microsoft 365 Business Voice?

What is a Phone System?

Forms for SharePoint – What are your options?

Workflows for Office 365 – What are your options?

BI capabilities in Excel and Office 365

Keep on tasks with easy-to-use task management software

Microsoft Bookings for scheduling appointments

Track mileage with the MileIQ app

MileIQ: Accurate mileage tracking & reporting in the palm of your hand

Security and compliance (identity and access management, information protection and governance, threat protection, security management, insider risk management, compliance management, discover and respond)

Security & Compliance Center in Microsoft 365

Insider risk management section

Describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal

Microsoft 365 admin center

About the Microsoft 365 admin center

Describe Options for Deploying and Supporting Windows and Office

Describe the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings

Overview of Windows as a service

Deploy Windows 10 at Microsoft as an in-place upgrade

Windows 10 deployment considerations

Describe the capabilities of Windows Virtual Desktop (WVD) and when it makes sense to implement WVD

Key capabilities of Windows Virtual Desktop

Requirements of Windows Virtual Desktop

Why Windows Virtual Desktop makes sense today?

Identify deployment and servicing methods for Office 365 ProPlus

Choose how to deploy Microsoft Apps

Learn about Microsoft 365 Apps servicing

Get familiar with the Office 365 ProPlus servicing model

Describe Analytics Capabilities in Microsoft 365

Describe the capabilities of Workplace Analytics and MyAnalytics

An introduction to Workplace Analytics for Office 365

Introduction to MyAnalytics

Frequently asked questions for MyAnalytics

Describe the reports available in the Microsoft 365 Admin center and other admin centers

Microsoft 365 Reports in the admin center

Microsoft 365 Reports in the admin center (Active Users)

Microsoft 365 reporting features

Microsoft 365 Reports in the admin center (Email activity)

Describe Microsoft 365 Collaboration Solutions

Explain how collaboration solutions in Microsoft 365 can drive personal and
organizational productivity

A foundation for modern collaboration: Microsoft 365 bolsters teamwork

Why Office 365 is the best choice for collaboration?

5 types of collaboration tools that improve productivity

Describe the capabilities for extending Office and Microsoft Teams with Power Platform and third-party apps and services

Extend applications for Office 365 with PowerApps

Extend and Customize Microsoft Teams with Power Platform

Extending Office 365: The Developer’s Architectural Guide

Extend meeting capabilities with Teams apps

Explain Security, Compliance, Privacy, and Trust in Microsoft 365 (30-35%)

Explain Zero-trust Security Principles for Microsoft 365

Identify key components that need to be protected within an organization’s cloud and on-premises infrastructure

Building Zero Trust networks with Microsoft 365

Implementing a Zero Trust security model at Microsoft

Describe key security pillars of protection, including identity, documents, network, and devices

Learn about the key pillars of security in Microsoft 365

The 3 pillars of the Zero Trust security model

Explain Unified Endpoint Management Concepts

Explain device and application management

Device management overview

LinkedIn: Microsoft 365: Application Management

What is application management?

Describe Bring Your Own Device (BYOD), and application and device management

What is Bring Your Own Device?

Beginner’s Guide to BYOD (Bring Your Own Device)

What is Microsoft Intune app management?

Explain the value of the Microsoft Endpoint Manager (MEM) including Microsoft Intune and System Center

Microsoft Endpoint Manager overview

Microsoft Intune

Microsoft System Center

Explain Identity and Access Management Concepts

Describe concepts of cloud identity, on-premises identity, and hybrid identity

What is a hybrid identity with Azure Active Directory?

Cloud-only identity

Describe the purpose and value of implementing multi-factor authentication (MFA)

Multi-Factor Authentication (MFA): What is it and why do you need it?

8 reasons you should turn to multi-factor authentication

Describe the purpose and value of conditional access

What is Conditional Access?

Conditional Access Explained

Why do we need Conditional Access?

Explain Threat Protection in Microsoft 365

Identify how Microsoft 365 services address the most common current threats

Protect against threats

Threat investigation and response

Describe the concepts of Cloud App Security

Microsoft Cloud App Security overview

Cloud App Security best practices

Describe the Service Trust portal, Security center, and Compliance Manager

Identify differences between the Service Trust Portal, Security center, and Compliance Manager

Use Compliance Manager & Service Trust Portal to enhance GDPR readiness

Explain the trust relationship between Microsoft and service locations

Trust relationships in Azure Active Directory Domain Services

Trust relationship and sites and services

Describe data protection options including data segregation

Data protection options in the cloud

Describe how compliance scores are generated and how they can be used

Compliance score calculation

FAQs on Compliance score

Describe scenarios where knowing the compliance score benefits an organization

Understanding your compliance score

Know where you stand with Microsoft Compliance Manager

Describe the value and capabilities of the Service Trust portal

Service Trust Portal FAQs

Get started with the Microsoft Service Trust Portal

Explain insider risk management capabilities in the compliance score

Get started with insider risk management

Identify eDiscovery use cases and scenarios

eDiscovery in Microsoft 365

Get started with Core eDiscovery

Explain why privacy matters to Microsoft

Data privacy is about more than compliance

Why does privacy matter?

Demonstrate the Security Center and Secure Score benefits and capabilities

What is Azure Security Center?

5 Ways Azure Security Center protects cloud workloads

Describe Information Protection and Governance Solutions

Explain information protection and governance

Describe information protection & governance capabilities of Microsoft 365

Information protection with Microsoft 365 capabilities

Microsoft Information Governance in Microsoft 365

Identify the types of sensitivity labels and when to use each type

Learn about sensitivity labels

Apply sensitivity labels to your files and email in Office

Automatically apply sensitivity labels to files and emails in Office

Describe Microsoft 365 Pricing and Support (20-25%)

Plan, Predict, and Compare Pricing

Describe the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services

Describe the cloud solution provider model

Cloud Solution Provider (CSP)

What is the Cloud Solution Provider (CSP) program?

Azure in CSP

Explain available billing and bill management options including billing frequency and methods of payment

Understand your bill or invoice for Microsoft 365 for business

Change your billing frequency

Manage billing in Microsoft 365

Manage payment methods

Change your payment method

Manage billing accounts

Optimize costs based on licensing options

How to optimize Microsoft 365 licenses and reduce costs?

Explain ways that Microsoft 365 helps optimize costs

Identify Licensing Options Available in Microsoft 365

Describe the available licensing and management options for Microsoft 365

Identify licensing options available in Microsoft 365

Office 365 plan options

Licensing Microsoft 365 for small & medium-sized businesses

Understand subscriptions & licenses in Microsoft 365 for business

Compare Microsoft 365 enterprise plans

Tools to manage Microsoft 365 user accounts

Describe additional capabilities available when a customer purchases Azure Active Directory P1, Azure Active Directory P2, and Azure AD Basic

What are the Azure AD licenses?

Describe the Service Lifecycle in Microsoft 365

Describe private, public preview, and General Availability (GA) options

Describe private, public preview, and general availability releases

Describe the correlation between lifecycle options and pricing

Describe the service life cycle in Microsoft 365

Modern lifecycle policy

Describe use cases and capabilities for the Microsoft 365 Roadmap portal

Use the Microsoft 365 roadmap portal to learn about upcoming features

Microsoft 365 roadmap portal

Describe Support Offerings for Microsoft 365 Services

Describe how to create a support request for Microsoft 365 services

Create support requests for Office 365 for business

Contact Office Support

Find help and open a support ticket

Describe service level agreements (SLAs) concepts, use cases for SLAs, SLA tiers, roles, and responsibilities

Microsoft 365 Service Level Agreement

Explain service level agreements

Determine service health status by using the Microsoft 365 dashboard or the tenant dashboard

Describe how to track service health status

How to check Microsoft 365 service health

Describe how organizations can communicate with Microsoft by using UserVoice

Communicate and share ideas with UserVoice

Customer Feedback for Microsoft Office 365

This brings us to the end of the MS-900 Microsoft 365 Fundamentals Study Guide.

What do you think? Let me know in the comments section if I have missed out on anything. Also, I love to hear from you about how your preparation is going on!

In case you are preparing for other Microsoft 365 certification exams, check out the Microsoft 365 study guide for those exams.

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