How to Prepare for the MB-920 Exam?
Preparing for the MB-920 Microsoft Dynamics 365 Fundamentals (ERP) exam? Don’t know where to start? This post is the MB-920 Study Guide, which helps you to achieve the Microsoft Certified Dynamics 365 Fundamentals (ERP) certification.
This post contains a curated list of articles from Microsoft documentation for each objective of the MB-920 exam. Please share the post within your circles so it helps them to prepare for the exam.
Exam Voucher for MB-920 with 1 Retake
Get 40% OFF with the combo
MB-920 Dynamics 365 Fundamentals Course
| Skylines Academy | Dynamics 365 Fundamentals Course |
| Udemy | Microsoft Dynamics 365 Intro Training Course |
MB-920 Dynamics 365 Fundamentals Test
| Udemy Practice Test | Dynamics 365 Fundamentals Practice Tests |
| Pluralsight (Free trial) | Microsoft Dynamics 365: Getting Started |
| Amazon e-book (PDF) | Master Dynamics 365 Business Central |
Looking for MB-920 Dumps? Read This!
Using mb-920 exam dumps can get you permanently banned from taking any future Microsoft certificate exam. Read the FAQ page for more information. However, I strongly suggest you validate your understanding with practice questions
Check out all the other Microsoft Dynamics 365 certificate study guides
Full Disclosure: Some of the links in this post are affiliate links. I receive a commission when you purchase through them.
Describe Dynamics 365 Supply Chain Management (25-30%)
Identify General Capabilities
Describe manufacturing types including Discrete, Lean, and Process manufacturing
Describe production control elements including bills of materials (BOMs), formulas, Kanban’s, resources, and routing
Describe product master records and product variants
Create product masters with variants
Create predefined product variants
Describe Warehouse and Inventory Management Capabilities
Describe costing methods including standard costing, weighted averages, last-in-first-out (LIFO), and first-in-first-out (FIFO)
LIFO with physical value and marking
FIFO with physical value and marking
Describe use cases for Warehouse Management System (WMS)
Describe purchase orders, item arrival journals, and cross-docking
Describe inventory reservations, picking and packing, replenishment, and shipments
Describe inventory counting and inventory on-hand concepts
Define inventory counting processes
Describe quality management capabilities
Quality and nonconformance management overview
Enable quality and nonconformance management
Describe warehouse configuration options including layout, stocking limits, and location profiles
Amazon link (affiliate)
Describe Manufacturing Strategies
Describe manufacturing strategies including made to order (MTO), make to stock (MTS), and configure to order (CTO)
Make to Order vs Make to Stock
Describe item tracking and tracing processes
Track Items with Serial, Lot, & Package Numbers
Describe tools that can be used to manage shop floors
Explore shop floor management tools
Describe Enterprise Asset Management Capabilities
Describe enterprise asset management concepts
Discover enterprise asset management concepts
Describe the work order lifecycle including work order scheduling, preventative work orders, corrective work orders, and inspections
Preventive maintenance overview
Describe vendor warranty agreements including full and partial agreements
Describe Dynamics Finance (20-25%)
Describe the Dynamics 365 Finance Features
Describe use cases for legal entities
Explore use cases for legal entities
Describe how Dynamics 365 Finance handles regional tax reporting requirements
Set up sales tax reporting codes
Handle regional tax reporting requirements
Describe cost accounting concepts
Explore cost accounting concepts
Describe General Ledgers
Describe charts of accounts including main accounts, balance sheets, and income statements
Balance sheet financial reports
Income statement financial report
Describe financial dimensions and dimension set concepts
Explore financial dimensions and dimension set concepts
Describe periodic financial processes
Explore periodic financial processes
Describe Accounts Payables and Accounts Receivables
Describe core accounts payable components including vendors, purchase orders, and vendor invoices
Explore core accounts payable components
Describe vendor payments and settlements including three-way matching concepts
Explore vendor payments and settlements
Describe core accounts receivable components including customers, customer invoices, and free text invoices
Explore core accounts receivable components
Describe credit and collection processes
Explore credit and collection processes
Describe Related Finance Components
Describe cash and bank management concepts
Explore cash and bank management concepts
Describe expense management including cash advances and mobile workspaces
Describe fixed asset management, and fixed asset creation, acquisition, and depreciation
Explore fixed asset management
Describe budgeting capabilities
Explore budgeting capabilities
Describe Dynamics 365 Commerce (10-15%)
Describe Dynamics 365 Commerce Capabilities
Describe retail channels including call centers, Cloud Point-Of-Sale (CPOS), and Modern Point-Of-Sale (MPOS)
Call center sales functionality
Choose between Modern POS and Cloud POS
Describe channel management concepts
Explore channel management concepts
Describe Distributed Order Management (DOM)
Explore distributed order management (DOM)
Describe product assortments
Describe customer loyalty concepts
Explore customer management with loyalty programs
Describe how Dynamics 365 Commerce uses Dynamics 365 Customer Insights to create personalized customer experiences and provide product recommendations
How Dynamics 365 Commerce uses Dynamics 365 Customer Insights?
Describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management
How Dynamics 365 Commerce provides centralized retail data management?
Describe Dynamics 365 Fraud Protection
Describe how Dynamics 365 Fraud Protection evaluates purchase transactions to reduce fraud losses and increase bank acceptance rates
How Dynamics 365 Fraud Protection reduces fraud losses & increases bank acceptance rates?
Describe how Dynamics 365 Fraud Protection prevents unauthorized account creation, account takeovers, and fraudulent account access
How Dynamics 365 Fraud Protection prevents account compromise?
Describe how Dynamics 365 Fraud Protection prevents loss related to fraudulent returns and discounts, identifying the risk of loss to a business, and identifying anomalies in merchandise discounting and returns
How does Dynamics 365 Fraud Protection provides actionable insights?
Dynamics 365 Fraud Protection integration with Dynamics 365 Commerce
Describe Dynamics 365 Human Resources (5-10%)
Describe Core Capabilities
Describe compensation and benefits capabilities
Explore compensation and benefits capabilities
Describe compliance features
Describe performance management capabilities
Explore performance management capabilities
Describe Personnel Management Capabilities
Describe self-service capabilities
Explore self-service capabilities
Describe leave and absence capabilities
Explore leave and absence capabilities
Describe employee training and certification features
Explore employee training and certification features
Identify integration options between Dynamics 365 Human Resources and LinkedIn
Identify integration options between Dynamics 365 HR & LinkedIn
Describe Project Operations (10-15%)
Identify Project Operations Capabilities
Describe project-based services
Explore project-based services
Describe project sales capabilities
Explore project sales capabilities
Describe project contract capabilities
Explore project contract capabilities
Describe project pricing capabilities
Describe project pricing capabilities
Describe the project lifecycle including project invoicing and revenue recognition
Describe Project Planning and Execution Capabilities
Identify project features including contracts, stages, team assignments, and fixed price versus time and material estimates versus retainer contracts
Explain the different project stages
Fixed – time and material contract lines
Advances and retainer-based contracts
Describe project team management capabilities including allocation methods, resource scheduling, and skills
Describe project schedule management capabilities including tasks, subtasks, assignments, and project plan management
Explore project schedule management capabilities
Describe project cost tracking capabilities including time and expense costs
Explore project cost tracking capabilities
Describe Shared Features (10-15%)
Describe Reporting Capabilities
Describe built-in reporting capabilities including workspaces
Describe options for exporting data to Microsoft Excel
Export to Excel worksheet from Dynamics 365 Customer Engagement
Describe options for analyzing data by using Power BI
Analyze Dynamics 365 sales data
Describe Integration Options
Describe Microsoft Teams integration capabilities
Considerations for Teams integration
Describe use cases for integrating with Microsoft Excel and Microsoft Word
Describe options for managing documents by using SharePoint Online
Set up customer engagement apps to use SharePoint Online
Manage SharePoint documents in Dynamics 365 Customer Engagement
Describe email integration capabilities
Email integration with Dynamics 365 Customer Engagement
Integrate (synchronize) your email system
This brings us to the end of the MB-920 Microsoft Dynamics 365 Fundamentals (ERP) study guide.
What do you think? Let me know in the comments section if I have missed out on anything. Also, I love to hear from you about how your preparation is going on!
In case you are preparing for other Microsoft Dynamics 365 certification exams, check out the Microsoft Dynamics 365 study guide for those exams.
Follow Me to Receive Updates on MB-920 Exam
Want to be notified as soon as I post? Subscribe to the RSS feed / leave your email address in the subscribe section. Share the article to your social networks with the below links so it can benefit others.
