Atlassian Certified Professional: Confluence Administration for Cloud Preparation Details
Preparing for the ACP-220 Atlassian Certified Professional: Confluence Administration for Cloud exam? This study guide maps every exam domain to official Atlassian documentation so you can prepare efficiently. Work through each objective from access and permissions to automation and monitoring. You can also explore more Atlassian certification study guides on the Atlassian Certification category to keep building your skills.
Atlassian Certified Professional: Confluence Administration for Cloud Materials
| Coursera | Administration, Security & Space Configuration |
| Udemy | ACP-220 Confluence Cloud Admin | Complete Guide |
Access and permissions 21% of the exam
1.1 Distinguish administration types
Interpret requirements to know when to request app admin access from org admins for Confluence sites
What are the different types of admin roles?
Actions that require an organization or site admin
Get started as Confluence Cloud administrator
Add additional space admins to spaces
Manage permissions at the space level
Add, change, or remove people’s access from your space
Recognize that app admins can always manage space access
What are the different types of admin roles?
1.2 Provide and troubleshoot Confluence site access
Enable anonymous access to use Confluence and view user profiles through site and space administration and understand its implications
Control whether spaces can turn on anonymous access
Make a space public with anonymous access
Confluence permissions structure
Recognize when an org admin or user access admin needs to be solicited to grant limited license-free guest access within the total user count of the license tier
What can guests see and do in Confluence?
What are the different types of admin roles?
Recognize when an org admin or user access admin needs to be solicited to grant a user license
Default groups and permissions
Manage Confluence access requests
1.3 Grant space access and permissions
Add unlicensed guests as participants to a single designated space
What can guests see and do in Confluence?
Give access to unlicensed users from Jira Service Management
Enable public links for specific spaces to let people without access to Confluence view content
Control whether spaces can allow public links
Share content externally with public links
Manage public links across Confluence Cloud
Determine who has space access to view its content and delete own pages
Manage permissions at the space level
Set permissions around who can create space content and comments and who can add restrictions and export and administer the space
Change who can find content and what they can do with it
Export a space’s content as Word, PDF, or data files
Grant users the ability to edit pages through the add pages space permission
Change who can find content and what they can do with it
Copy permissions from another space
Copy a space’s user access settings
Recover space permissions for oneself
Restore default permissions for a space
Set default access for all new spaces created
Manage permissions at the space level
1.4 Troubleshoot permissions
Identify and troubleshoot scenarios where page restrictions supersede space permissions, including view permissions inherited as a result of parent pages
Change who can find content and what they can do with it
Confluence permissions structure
Troubleshoot access problems to content
Recognize that users’ permissions may change for content moved across spaces
Move, copy, and hide content items
Troubleshoot access problems at the space level
Troubleshoot the include page and insert excerpt macros to ensure that users have permissions to view content referenced in multiple spaces
Insert the include content macro
Add excerpts to a page or live doc with the insert excerpt macro
Troubleshoot access problems to content
Troubleshoot permission changes after restoring a space’s permissions to site defaults
Set default access for all new spaces created
Troubleshoot access problems at the space level
Identify and troubleshoot user settings
Troubleshoot access problems to content
Know that the admin key can be used to bypass page restrictions for admins, but is only available in the Premium and Enterprise plans
Bypass page restrictions with admin key
Premium admin tools for Confluence Cloud
Recognize that space permissions granted directly to a user and/or acquired from multiple groups are additive and therefore a user could get different permissions from different sources
Site Configuration 13% of the exam
2.1 Set general configuration
Set the Confluence landing page and configure company hub
Use Company Hub to deliver key information to employees
Create and customize a Company Hub
Change the Confluence Home welcome message
Configure date and time formats used across the site
Configure time and date formats
Configuration settings in Confluence Cloud
Determine maximum attachment sizes and number allowed per upload
Configuration settings in Confluence Cloud
Determine the global default language
Configure the indexing language
Configuration settings in Confluence Cloud
2.2 Configure notifications and shortcut links
Enable and disable recommendation email with weekly content updates
Get notified about content and activity
Configuration settings in Confluence Cloud
Customize the email domain sending Confluence emails
Customize the email domain sending Confluence emails
Configuration settings in Confluence Cloud
Understand that notifications can be fine tuned further by end users
Watch pages, live docs, spaces, whiteboards, blogs, and slides
2.3 Manage and configure templates and blueprints
Be able to interpret requirements to determine if a blueprint or a template is needed
Create templates, blueprints, and reports
Manage Confluence content templates
Format a page, live doc, or blog post with a template
Create templates from existing blueprints for reasons such as to simplify the page tree and to ensure that cloud updates donʼt affect these changes
Create a global content template
Manage global content templates and blueprints
Create templates using predefined content, labels, and variables for individual spaces or global use
Create a global content template
Edit a global content template
Enable and disable global blueprints
Manage global content templates and blueprints
Manage Confluence content templates
Understand that blueprints are sets of templates which may include one or multiple pages
Create templates, blueprints, and reports
Manage Confluence content templates
Use the Create from Template macro to standardize creation of documents with a specific template
Insert the create from template macro
Format a page, live doc, or blog post with a template
Security and Data Management 11% of the exam
3.1 Security
Hide external links from search engines
Hide external links from search engines
Security settings in Confluence Cloud
Establish global permissions that allow members of user groups to create spaces and manage their own personal space
Manage global permissions in Confluence administration
Set default permissions for new spaces
Set default access for all new spaces created
Manage permissions at the space level
Allow public links in all new spaces
Control whether spaces can allow public links
Set default access for all new spaces created
Manage public links across Confluence Cloud
Set permissions for group access to analytics tab
Control which groups can use analytics
Manage analytics permissions in Confluence administration
View Confluence analytics to see how content is performing
3.2 Data Management
Find pages that correspond to macro usage, including as evaluation for removing unused apps or apps with overlapping functionality
How to check for Macros (addon) usage in Confluence Cloud
Generate space reports to evaluate specific spaces’ activity and size
Act on insights from mission control
Import/export, backup, archive, delete, and restore Confluence data including entire spaces
Data management in Confluence Cloud
Import a Confluence Cloud space
Export a data backup file of your instance
Export a space’s content as Word, PDF, or data files
Prepare for potentially restoring deleted spaces and reinstating global configurations with site backups
Export a data backup file of your instance
Data management in Confluence Cloud
Import a Confluence Cloud space
Configure application links at both the site and space level
Use Jira and Confluence together
Use Confluence with other applications
Configure the application navigator to enable users a method to open other apps
What is the new navigation in Confluence?
Use Confluence with other applications
Look and Feel 8% of the exam
4.1 Site Look and Feel Standardization
Customize navigation with logos and color schemes
Customize the navigation colors
Change your site and space logos
Look and feel settings in Confluence Cloud
Set themes for spaces
Set site-wide header and footer
Look and feel settings in Confluence Cloud
Standardize PDF export format
Customize layout for PDF exports in Confluence Cloud
Additional PDF export settings
Advanced PDF export customizations
Install a custom language font for PDF exports
Replace default space logo with company logo
Change your site and space logos
Change the space name and logo
Add banner announcements for all Confluence users within the site
Post Confluence-wide announcements in a banner
Premium admin tools for Confluence Cloud
4.2 Space Customizations
Create space specific templates and promote them as needed to the “Featured” and “Promoted” categories in the template browser
Create templates, blueprints, and reports
Set the themes for the space
Customize layout and PDF export for the space
Additional PDF export settings
Advanced PDF export customizations
Customize layout for PDF exports in Confluence Cloud
Set space-specific functionality
Space Setup and General Settings 15% of the exam
5.1 Create space
Interpret requirements to determine which space features to enable
Use spaces to organize your work
Create a new space from templates in order to pre-populate pages and auto-determine default features enabled
Create templates, blueprints, and reports
Create a custom space overview template
Select permissions so that the space is only visible to the space creator, uses the default permissions, or copies permissions from another space
Set default access for all new spaces created
Name the new space, choose the icon, and customize the space key
Change the space name and logo
5.2 Set space details and configuration
Set the name, key, categories, description, and home page
Change the space name and logo
Use labels to categorize spaces
Customize your space’s overview
Configure additional space permissions including adding additional space admins
Add, change, or remove people’s access from your space
Manage content status options available to users
Enable and disable avatars on published content
Control auto-suggestions for related pages
Discover relevant content with related content
Enable and disable space features Blogs, automation, analytics, calendars, content manager, smart links, databases, whiteboards, folders, shortcuts, apps)
Use Team Calendars for Confluence (Premium feature)
Get started with Smart Links in the content tree
Collaborate with your team using whiteboards
Use folders to organize your work
Clean up a space with the content manager
Archive, delete, change owner, change status, and run automation for content selected directly within the content manager
Clean up a space with the content manager
Transfer content item ownership from one user to another
Confluence automation administration
Transfer page ownership for deactivated accounts
Transfer content item ownership from one user to another
Transfer ownership of your content item
What happens when an account is deactivated vs. deleted?
Enable space to automatically convert all pages that are eligible for full conversion to the new editor
Convert pages to the cloud editor
Convert legacy editor pages in all spaces
Manage legacy pages and templates with space admin tool
5.3 Move space data
Export space content in a CSV, HTML, XML, or PDF format
Export a space’s content as Word, PDF, or data files
Export content from Confluence Cloud
Data management in Confluence Cloud
Move pages between spaces and troubleshoot and modify permissions in each space as needed
Move, copy, and hide content items
Troubleshoot access problems at the space level
Utilize the include page and insert excerpt macros as alternatives to moving or copying content
Insert the include content macro
Add excerpts to a page or live doc with the insert excerpt macro
Content Administration 13% of the exam
6.1 Managing the page tree and space content
Restore archived/deleted content (in trash) to the space root, then move it back to its original location to restore permissions and sidebar access
Restore archived items to the content tree
Delete, restore, or purge a content item
Move, copy, and hide content items
Organize pages under other pages or within a folder
Use folders to organize your work
Move, copy, and hide content items
Reorder content from the space settings
Move, copy, and hide content items
Ensure that users needing to reorder pages have the ‘Add’ permission for the space and ‘View’ permission on the relevant pages and parent pages
Move, copy, and hide content items
Move entire branches of the page tree by moving the parent page
Move, copy, and hide content items
Review list of attachments used throughout the space and add and filter by labels
Use labels to organize content and attachments
6.2 Removing content and finding missing content
Archive pages and spaces to remove them from the page hierarchy and searches
Restore archived items to the content tree
Delete spaces and pages to move content to trash and then remove permanently when the trash is purged
Delete, restore, or purge a content item
Understand how deleting a page affects incoming links and macros referencing the page in other pages, as well as child pages
Delete, restore, or purge a content item
Move, copy, and hide content items
Insert the include content macro
Find missing pages through space setting lists for hidden pages, archived pages, and restricted pages and modify page restrictions as necessary
Move, copy, and hide content items
Change who can find content and what they can do with it
Troubleshoot access problems to content
Enable efficient searching by recommending labels for related content
Use labels to organize content and attachments
Use labels to categorize spaces
Discover relevant content with related content
Know the conditions that cause “undefined” links, and be able to locate them in Space settings
Insert and manage links on your pages and live docs
Move, copy, and hide content items
Troubleshoot pages not found within the hierarchy of the homepage
Move, copy, and hide content items
Troubleshoot access problems to content
Automation rules 11% of the exam
7.1 Recommend automation rules to meet business requirements
Creating set of child pages when a folder is created
Create automation flows in Confluence
Triggers in Confluence automation
Actions in Confluence automation
Use folders to organize your work
If a certain label is added to the page, then an AI summary is sent to attendees
Use Rovo with Confluence automation
Triggers in Confluence automation
Actions in Confluence automation
Summarize a page, live doc, or blog using Rovo
7.2 Configure automation rules
Import and export rules
Edit, copy, and delete automation flows in Confluence Cloud
Manage automation in Confluence Cloud
Confluence automation administration
Enable users to add smart buttons with automation rules to pages they can edit
Smart buttons for automation in Confluence
Manage automation in Confluence Cloud
Know the parts of an automation rule – triggers, conditions, actions, branch rule
Triggers in Confluence automation
Conditions in Confluence automation
Actions in Confluence automation
Branches in Confluence automation
Use automation steps in a flow
7.3 Analyze and troubleshoot automation rules
Interpret requirements to create and modify rules
Create automation flows in Confluence
Edit, copy, and delete automation flows in Confluence Cloud
Smart values in Confluence automation
Recognize implications of configuring an automation rule for a single space versus multiple spaces
Create automation flows in Confluence
What are flow details and settings?
Manage editors for your automation flows
Confluence automation administration
Troubleshoot errors using the audit log including the use of the log action function
What is an automation audit log?
Audit the run logs of automation flows
Actions in Confluence automation
Transfer ownership of automation rules to receive updates on errors that occur during rule execution
What are flow details and settings?
Manage editors for your automation flows
Edit, copy, and delete automation flows in Confluence Cloud
Retry failed flows in Atlassian Automation
Analyze automation actor permissions to ensure proper automation performance
Create automation flows in Confluence
Monitor automation usage and usage trends to stay within plan limits
How is your automation usage calculated
View performance insights for automation flows
Monitor Confluence Site Performance 7% of the exam
8.1 Analyze Mission Control and Analytics
Analyze trends in views to understand how site is being utilized
View Confluence analytics to see how content is performing
Content insights and analytics
Monitor total number of spaces, content, and Confluence searches for unusual spikes
Act on insights from mission control
Monitor and manage activity in Confluence Cloud
Monitor Confluence access, especially for guests
Act on insights from mission control
What can guests see and do in Confluence?
Manage Confluence access requests
Monitor pages without active owners
Act on insights from mission control
Transfer content item ownership from one user to another
Transfer ownership of your content item
Organize page content and labels based on most searched terms
Use labels to organize content and attachments
8.2 Track changes through the Audit Log
Filter log results by date range to identify causes of changes
Monitor and manage activity in Confluence Cloud
Configure audit log settings to set the amount of time that log data is preserved for
Monitor and manage activity in Confluence Cloud
Filter log results by keywords including specific users, event types, and changes
Monitor and manage activity in Confluence Cloud
Wrapping Up Atlassian Certified Professional: Confluence Administration for Cloud
This Atlassian Certified Professional: Confluence Administration for Cloud (ACP-220) study guide covered all eight exam domains with official Atlassian documentation for every objective. Review each linked page, practice in a free Confluence Cloud site, and you will be ready for exam day. You can also explore more Atlassian certification study guides on the Atlassian Certification category to keep building your skills. Have a question or tip? Leave a comment below.
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