Atlassian Certified Professional: Atlassian Cloud Organization Admin Study Guide (ACP-520)

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Atlassian Cloud Organization Admin Preparation Details

The ACP-520 Atlassian Cloud Organization Admin exam validates your ability to manage organizations, sites, users, groups, and admin roles. This study guide maps every topic to official Atlassian documentation so you can prepare efficiently. You can also explore more Atlassian certification study guides on the Atlassian category to keep building your skills.

Atlassian Cloud Organization Admin Materials

CourseraAgile with Atlassian Jira
UdemyACP-520 Atlassian Cloud Certification Exam Practices

Atlassian Organizations (35-45% of the exam):

Create an manage an organization

What is an Atlassian organization?

What is an Atlassian organization?

Learn about Atlassian organizations

Navigate Atlassian Administration

Get started with an Atlassian organization

Create an Atlassian organization

What is an Atlassian organization?

Verify a domain to manage accounts

Explore the Atlassian administration

Navigate Atlassian Administration

Organization admin abilities for cloud apps

Gain insights into app usage and security practices

Delete an Atlassian organization

Delete an Atlassian organization

Back up your data

Remove domains and apps from your organization

Delete your organization

Can I restore an organization?

Manage multiple sites and products

Add a new product to your organization

Add a new Atlassian app or collection to your organization

Manage your Atlassian organization

What are the benefits of multiple instances?

How many instances of a product does my organization need?

What are the benefits of multiple instances?

Can I merge my Atlassian organizations?

Manage your Enterprise plan

Update a product URL to a new URL

Update your app and site URL

Can I update the URL used to access an app?

Update an app URL subdomain

Does updating an Atlassian app’s URL impact the apps connected to it?

Transfer products to another organization

Transfer all apps to another organization

Can I merge my Atlassian organizations?

Transfer data from one Atlassian app instance to another

Set your site’s landing product

Set your site’s landing app

Manage your Atlassian organization

Add a new Atlassian app or collection to your organization

Manage product access

Specify how users get site access

Control how users get access to apps

Give users access to apps

How does app access work?

Approved domains

Control how users get access to apps

Verify a domain to manage accounts

Manage your organization’s Atlassian accounts

User invites

Invite a user

Control how users get access to apps

Give users access to apps

Invitation links

Control how users get access to apps

Invite a user

Manage app users

Manage Access requests

Approve or deny product access requests

Approve or deny app access requests

Control how users get access to apps

What are the different types of admin roles?

Learn how to modify access request permissions

Control how users get access to apps

Approve or deny app access requests

Manage role and app permissions

Specify how users get site access

Control how users get access to apps

Approve or deny app access requests

How does app access work?

Manage product subscriptions & billing

Manage your bill for Standard and Premium plans

Manage your subscription for Standard and Premium plans

Manage subscriptions and bills for Atlassian cloud apps

Manage users and user tiers

Manage your bill for Enterprise plans

Manage your bill for Enterprise plans

Manage your Enterprise plan

What is an Enterprise plan?

Manage your bill for Atlassian Access

Manage your bill for Atlassian Guard Standard

Manage your bill for Atlassian Guard Premium

Manage subscriptions and bills for Atlassian Guard

Manage users and user tiers

Manage users and user tiers

Monitor your plan’s user counts

Understand billing administration

Users & Groups (25-35% of the exam):

Manage Users

Remove or suspend a user

Remove user or suspend their access

Manage an individual user’s profile

Remove app access for users

Specify how users get site access

Control how users get access to apps

Invite a user

Give users access to apps

How does product access work?

How does app access work?

Give users access to apps

Understand default groups

Update product access settings

Give users access to apps

Control how users get access to apps

How does app access work?

Remove product access for users

Remove app access for users

Remove user or suspend their access

How does app access work?

Delete your Atlassian account

Delete your Atlassian account

Delete a managed account

What is an Atlassian account?

Log in as another user

Log in as another user

Manage an individual user’s profile

Manage app users

Create and administer managed accounts

What is an Atlassian account?

What is an Atlassian account?

Manage your Atlassian account

Make Atlassian’s global account model work for you

Verify a domain to manage accounts

Verify a domain to manage accounts

What are managed accounts?

Manage your organization’s Atlassian accounts

What are managed accounts?

What are managed accounts?

Manage your organization’s Atlassian accounts

Make Atlassian’s global account model work for you

Resend a verification email to a managed account

Resend a verification email to a managed account

Verify a domain to manage accounts

What are managed accounts?

Make changes to a managed user account

Make changes to a managed account

What are managed accounts?

Manage your organization’s Atlassian accounts

Deactivate a managed account

Deactivate a managed account

Delete a managed account

Make changes to a managed account

Delete a managed account

Delete a managed account

Deactivate a managed account

Delete your Atlassian account

Manage Groups

Create and update groups

Manage groups

Create groups

Edit a group

Understand default groups

Give users access to products

Give users access to apps

How does app access work?

Understand default groups

Analyze and troubleshoot changes to users and groups

Troubleshoot issues related to managing groups

What activities does the audit log include?

Understand default groups

Admin Roles (10-15% of the exam):

Distinguish admin roles

Organization admin abilities for cloud products

Organization admin abilities for cloud apps

What are the different types of admin roles?

Give users admin permissions

Administering Jira Cloud products

Administer Jira Cloud apps

Manage permissions in Jira Cloud

What are global permissions, and what do they control?

Administering Confluence Cloud sites

Confluence administration

Get started as Confluence Cloud administrator

Manage global permissions in Confluence administration

Grant appropriate admin privileges

Give users admin permissions

Give users admin permissions

What are the different types of admin roles?

Remove admin role from a user

Advanced Features (15-20% of the exam):

Configure custom email addresses

What are the benefits of DMARC?

What are the benefits of DMARC?

Add custom email addresses for app notifications

What are the DNS records required for configuring DMARC?

What are the steps for setting up custom email addresses?

What are the steps for setting up custom email addresses?

Add custom email addresses for app notifications

Add your email domain

What are the DNS records required for configuring DMARC?

What are the DNS records required for configuring DMARC?

Copy and add DNS records to your domain provider

What are the benefits of DMARC?

Add your email domain

Add your email domain

Add custom email addresses for app notifications

Copy and add DNS records to your domain provider

Copy and add DNS records to your domain provider

Copy and add DNS records to your domain provider

What are the DNS records required for configuring DMARC?

Add your email domain

Add email addresses for your domain

Add email addresses for your domain

Add your email domain

Add custom email addresses for app notifications

Remove an email domain

Remove an email domain

Remove an email address for your domain

Add custom email addresses for app notifications

Remove an email address for your domain

Remove an email address for your domain

Remove an email domain

Add email addresses for your domain

Make an email address unavailable in a product

Make an email address unavailable in an app

Remove an email address for your domain

Add custom email addresses for app notifications

Configure Jira Cloud to send emails on behalf of your domain

Configure Jira Cloud to send emails on behalf of your domain

Add custom email addresses for app notifications

Configure email in Jira apps

Configure Premium features

Manage product release tracks

What are release tracks?

Understand Atlassian’s change rollout process

Control the rollout of changes

Manage product sandboxes

Test and explore with Atlassian sandboxes

Learn about sandboxes

Set up sandboxes

Specify IP addresses for product access

Specify IP addresses for app access

Understand Atlassian Guard

Configure advanced features

Manage an organization with the admin APIs

Manage an organization with the admin APIs

About Cloud Admin

Track user API token activity in your organization

About cloud admin REST APIs

About Cloud Admin

Manage an organization with the admin APIs

Understand user API tokens

What are application tunnels?

What are application tunnels?

Connect to Data Center instances with application tunnels

Application tunnel security

Configure application tunnels

Configure application tunnels

Connect to Data Center instances with application tunnels

Available statuses for application tunnels

Install application tunnels from Atlassian Marketplace

Install application tunnels from Atlassian Marketplace

Configure application tunnels

Configure required connections and upstream ports

Configure required connections and upstream ports

Configure required connections and upstream ports

Configure application tunnels

Install application tunnels from Atlassian Marketplace

Create an application tunnel to your self-managed instance

Create an application tunnel to your Data Center instance

Configure application tunnels

Create a tunneled application link

Create a tunneled application link

Create a tunneled application link

View cloud apps that use the tunnel

Create an application tunnel to your Data Center instance

Troubleshoot application tunnels

Troubleshoot application tunnels

Available statuses for application tunnels

Application tunnel security

Understand data residency

Understand data residency

Understand Atlassian Access

Understand Atlassian Access

Understand Atlassian Guard

Manage your bill for Atlassian Guard Standard

Manage subscriptions and bills for Atlassian Guard

Manage your bill for Atlassian Access

Manage your bill for Atlassian Guard Standard

Manage your bill for Atlassian Guard Premium

Manage subscriptions and bills for Atlassian Guard

Discover products your users administer

Discover shadow IT apps your users administer

What is the impact of shadow IT on my organization?

Control your shadow IT footprint

Wrapping Up Atlassian Cloud Organization Admin

This Atlassian Cloud Organization Admin (ACP-520) study guide covered organizations, users and groups, admin roles, and advanced features with official documentation links for every topic. Review each section, practice in a test site, and good luck on your exam. You can also explore more Atlassian certification study guides on the Atlassian category to keep building your skills. Have a question or tip? Leave a comment below.

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