MS-721 Study Guide | Collaboration Communications Systems Engineer

MS-721 Study Guide Collaboration Communications Systems Engineer

MS-721 Preparation Details

Preparing for the MS-721 Collaboration Communications Systems Engineer certification exam? Start here with a complete, objective-wise MS-721 study guide designed to help you pass faster.

This guide brings together official Microsoft documentation, key concepts, and curated resources for every MS-721 exam objective, making it ideal for both beginners and last-minute revision.

Looking for the best MS-721 preparation resources in one place? This page covers everything you need to get exam-ready with confidence.

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MS-721 Study Materials

UdemyMicrosoft Teams Direct Routing with All SBCs
WhizlabsMicrosoft 365 Collaboration Communications Systems Engineer
CourseraMicrosoft 365 Apps for Collaboration and Communication

Plan and design collaboration communications systems (20–25%)

Plan and design Teams meetings

Plan for Teams meetings, webinars, and town halls

Overview of meetings, webinars, and town halls – Microsoft Teams

Plan for Teams meetings – Microsoft Teams

Plan for Teams town halls – Microsoft Teams

Plan and design Teams meeting policies and settings

Teams settings and policies reference – Microsoft Teams

Manage meeting policies for audio and video – Microsoft Teams

Plan for PSTN audio conferencing

Plan Audio Conferencing for Teams meetings – Microsoft Teams

On-network Conferencing for Audio Conferencing – Microsoft Teams

Recommend when to use Teams Premium, including Microsoft 365 Copilot

Microsoft Teams Premium – Overview for admins

Overview of meetings, webinars, and town halls – Microsoft Teams

Recommend meeting types based on business requirements, including virtual appointments, webinars, town halls, and meetings

Overview of meetings, webinars, and town halls – Microsoft Teams

Plan for Teams town halls – Microsoft Teams

Recommend methods for assigning policies

Assign policies to users and groups – Microsoft Teams

Assign policies to large sets of users – Microsoft Teams

Plan and design Teams policy packages

Managing policy packages in Microsoft Teams

Policy packages in Microsoft Teams

Plan and design Teams Phone and PSTN connectivity

Identify licensing requirements to enable Teams Phone for users, shared devices, and Teams resource accounts

Teams Phone licensing – Microsoft Teams

Microsoft Teams add-on licenses

Identify PSTN connectivity requirements

PSTN connectivity options – Microsoft Teams

Set up Teams Phone in your organization – Microsoft Teams

Recommend when to use Teams Phone Mobile

Plan for Teams Phone Mobile – Microsoft Teams

Plan for Operator Connect

Plan for Operator Connect – Microsoft Teams

Configure Operator Connect – Microsoft Teams

Plan and design SMS in Teams with Microsoft Calling Plan numbers

PSTN connectivity options – Microsoft Teams

Microsoft Teams add-on licenses

Recommend an appropriate billing method for communications consumption, including domestic, international, and pay-as-you-go (PAYG)

Set up Communications Credits for your organization – Microsoft Teams

Microsoft Teams add-on licenses

Plan for Shared Calling

Plan for Shared Calling – Microsoft Teams

Configure Shared Calling – Microsoft Teams

Plan usage scenarios for service and user phone numbers

Types of phone numbers – Microsoft Teams

Manage phone numbers for your organization – Microsoft Teams

Plan for porting and/or acquiring phone numbers

Transfer phone numbers to Teams – Microsoft Teams

Manage phone numbers for your organization – Microsoft Teams

Design call flows for auto attendants and call queues

Plan for Teams Auto attendants and Call queues – Microsoft Teams

Set up a Microsoft Teams Auto attendant – Microsoft Teams

Create a Call queue in Microsoft Teams

Design a solution for dynamic emergency calling

Plan and configure dynamic emergency calling – Microsoft Teams

Manage emergency calling policies in Microsoft Teams

Recommend devices for Teams Phone

Phones for Microsoft Teams – Microsoft Teams

Teams-certified devices overview

Plan for and recommend analog devices, Session Initiation Protocol (SIP) handsets, and SIP devices

Configure SIP Gateway – Microsoft Teams

Plan for SIP Gateway – Microsoft Teams

Recommend when to use Survivable Branch Appliances (SBAs)

Survivable Branch Appliance (SBA) for Direct Routing – Microsoft Teams

Plan for Direct Routing – Microsoft Teams

Plan and design Direct Routing

Plan Direct Routing – Microsoft Teams

Configure call routing for Direct Routing – Microsoft Teams

Recommend a Session Border Controller (SBC) solution based on PSTN connectivity

Plan Direct Routing – Microsoft Teams

List of Session Border Controllers certified for Direct Routing – Microsoft Teams

Identify an appropriate compliance recording solution

Introduction to Teams policy-based recording for calling and meetings

Overview of recording and transcription for Teams meetings, events, and calls

Identify use cases for certified contact center solutions

Microsoft Teams contact center – Microsoft Teams

Identify use cases for the Queues app

Create a Call queue in Microsoft Teams

Queues app for Microsoft Teams – Microsoft Teams

Plan and design Teams-certified device solutions

Recommend a room configuration based on the meeting space, including Bring Your Own Device (BYOD)

Microsoft Teams Rooms Deployment Overview

Plan your Teams Rooms deployment – Microsoft Teams

Recommend a room configuration based on customer and business requirements

Plan your Teams Rooms deployment – Microsoft Teams

Teams Rooms certified systems and peripherals

Choose between Teams Rooms Basic and Teams Rooms Pro

Microsoft Teams Rooms licenses – Microsoft Teams

Recommend a Teams Rooms device platform, including Windows and Android

Deploy Teams Rooms on Android and Teams panels

Microsoft Teams Rooms Deployment Overview

Recommend Teams-certified devices

Teams-certified devices overview

Teams Rooms certified systems and peripherals

Recommend Teams Rooms certified components

Teams Rooms certified systems and peripherals

Recommend an interoperability solution for Microsoft Teams Rooms, including Cloud Video Interop (CVI), Direct Guest Join, and SIP Guest Join

Cloud Video Interop for Microsoft Teams

Teams Rooms on Windows and Direct Guest Join

Identify the requirements for a Microsoft Teams Rooms resource account

Create resource accounts for rooms and shared Teams devices

Microsoft Teams Rooms Deployment Overview

Identify the enrollment requirements for Microsoft Intune

Intune enrollment for Teams Android devices

Conditional Access and Intune compliance for Microsoft Teams Rooms and panels

Identify the enrollment requirements for Android Open Source Project (AOSP) device management

Deploy Teams Rooms on Android and Teams panels

Intune enrollment for Teams Android devices

Plan for advanced features on shared devices

Microsoft Teams Rooms security – Microsoft Teams

Plan your Teams Rooms deployment – Microsoft Teams

Prepare the network for Teams

Evaluate network readiness by using the Microsoft Teams Network Assessment Tool

Microsoft Teams Network Assessment Tool

Prepare your organization’s network for Teams

Recommend when to use Enterprise Content Delivery Network (eCDN)

Prepare your organization’s network for Teams

Plan for Teams town halls – Microsoft Teams

Specify the network configuration for certified devices

Plan and configure network settings for Microsoft Teams – Training

Prepare your organization’s network for Teams

Determine network requirements by using the Network planner for Teams

Use the Network planner for Microsoft Teams

Plan and configure network settings for Microsoft Teams – Training

Specify the optimal network architecture for Teams

Prepare your organization’s network for Teams

Microsoft 365 network connectivity principles

Specify Teams Quality of Service (QoS) requirements and policies

Implement Quality of Service (QoS) in Microsoft Teams

Monitor and improve call quality for Microsoft Teams

Configure Teams for QoS

Implement Quality of Service (QoS) in Microsoft Teams

QoS in Microsoft Teams clients

Configure Media Bit Rate (MBR)

Manage meeting policies for audio and video – Microsoft Teams

Implement Quality of Service (QoS) in Microsoft Teams

Create and assign a network roaming policy

Manage network roaming policies – Microsoft Teams

Configure the network topology

Configure network settings for cloud voice features – Microsoft Teams

Manage your network topology for cloud voice features – Microsoft Teams

Configure tenant data upload for the Microsoft Call Quality Dashboard

Upload tenant and building data in Call Quality Dashboard (CQD)

What is Call Quality Dashboard (CQD)?

Configure reporting labels for Call Analytics

Plan and configure network settings for Microsoft Teams – Training

Use CQD to manage call and meeting quality in Microsoft Teams

Configure and manage Teams meetings, webinars, and town halls (15–20%)

Configure and manage Teams meetings

Create and manage meeting policies

Teams settings and policies reference – Microsoft Teams

Manage meeting policies for audio and video – Microsoft Teams

Manage meeting policies for content sharing – Microsoft Teams

Configure meeting settings

Teams settings and policies reference – Microsoft Teams

Manage meetings, webinars, and events – Microsoft Teams

Configure avatars for Teams meetings

Microsoft Teams Premium – Overview for admins

Configure and manage meeting features, including meeting apps, polls and forms, Q&A, breakout rooms, and Teams Premium features

Microsoft Teams Premium – Overview for admins

Manage the meeting presentation experience for sensitive Teams meetings

Meetings, webinars, and town halls feature comparison – Microsoft Teams

Create and manage Teams meeting templates and meeting template policies

Manage meeting templates in Microsoft Teams

Predefined meeting templates in Microsoft Teams

Use Teams meeting templates, sensitivity labels, and admin policies together for sensitive meetings

Configure controlled-content meeting policies

Manage the meeting presentation experience for sensitive Teams meetings

Predefined meeting templates in Microsoft Teams

Configure Cloud Video Interop policies

Cloud Video Interop for Microsoft Teams

Set up Cloud Video Interop for Microsoft Teams

Configure meeting recording and transcription to support Microsoft 365 Copilot and Microsoft Teams Premium

Manage Teams recording policies for meetings and events

Overview of recording and transcription for Teams meetings, events, and calls

Configure virtual appointments and advanced virtual appointment policies

Manage the Virtual Appointments app – Microsoft Teams

Predefined meeting templates in Microsoft Teams

Evaluate Teams Premium by using the Teams admin center

Microsoft Teams Premium – Overview for admins

Configure and manage Audio Conferencing

Configure Audio Conferencing for Teams

Set up Audio Conferencing for Microsoft Teams

Plan Audio Conferencing for Teams meetings

Configure a default Audio Conferencing bridge

Change phone numbers on Audio Conferencing bridge – Microsoft Teams

Manage Audio Conferencing settings – Microsoft Teams

Configure an Audio Conferencing bridge number

Change the settings for an Audio Conferencing bridge – Microsoft Teams

Phone numbers for Audio Conferencing – Microsoft Teams

Configure a toll-free Audio Conferencing bridge number

Audio Conferencing toll-free number policies – Microsoft Teams

Phone numbers for Audio Conferencing – Microsoft Teams

Assign a specific Audio Conferencing number to a user

Manage Audio Conferencing settings – Microsoft Teams

Set the phone numbers included on invites – Microsoft Teams

Configure toll-free Audio Conferencing

Audio Conferencing toll-free number policies – Microsoft Teams

Manage Audio Conferencing settings – Microsoft Teams

Configure the Audio Conferencing numbers included in meeting invitations

Set the phone numbers included on invites – Microsoft Teams

Audio Conferencing toll-free number policies – Microsoft Teams

Configure and manage Teams webinars

Configure webinar roles and presenter and attendee experience

Plan for Teams webinars – Microsoft Teams

Manage who can present and request control in Teams meetings and webinars

Limit presenter role permissions for your org – Microsoft Teams

Manage access to scheduling Teams webinars

Manage who can schedule and attend webinars in Microsoft Teams

Configure policies for Teams webinars

Plan for Teams webinars – Microsoft Teams

Teams settings and policies reference – Microsoft Teams

Configure in-org vs public webinars

Manage who can schedule and attend webinars in Microsoft Teams

Plan for Teams webinars – Microsoft Teams

Configure advanced webinar features

Microsoft Teams Premium – Overview for admins

Meetings, webinars, and town halls feature comparison – Microsoft Teams

Configure attendee interaction for webinars

Plan for Teams webinars – Microsoft Teams

Configure and manage Teams Town halls

Configure Town Hall settings

Plan for Teams town halls – Microsoft Teams

Manage who can schedule town halls – Microsoft Teams

Configure a Microsoft eCDN for Town halls

Enterprise content delivery networks for streaming Microsoft Teams events

Plan for Teams town halls – Microsoft Teams

Configure advanced Town hall features

Ultra-Low Latency (ULL) Streaming for Teams town hall

Meetings, webinars, and town halls feature comparison – Microsoft Teams

Configure Town halls with Teams, Viva Engage, and Microsoft Stream

Enterprise content delivery networks for streaming Microsoft Teams events

Overview of meetings, webinars, and town halls – Microsoft Teams

Implement and configure Teams Phone (30–35%)

Create and configure Teams Phone policies

Create and configure dial plans

Create and manage dial plans – Microsoft Teams

What are dial plans? – Microsoft Teams

Create and configure calling policies

Configure calling policies in Microsoft Teams

Teams settings and policies reference – Microsoft Teams

Create and configure call park policies

Call park and retrieve in Microsoft Teams

Teams settings and policies reference – Microsoft Teams

Create and configure caller ID policies

Manage caller ID for users – Microsoft Teams

Teams settings and policies reference – Microsoft Teams

Create and configure IP Phone policies

Set up common area phones for Microsoft Teams

Teams settings and policies reference – Microsoft Teams

Create and configure mobility policies

Teams settings and policies reference – Microsoft Teams

Plan for Teams Phone Mobile – Microsoft Teams

Create and configure voicemail policies

Set up Cloud Voicemail – Microsoft Teams

Teams settings and policies reference – Microsoft Teams

Create and configure call hold policies

Teams settings and policies reference – Microsoft Teams

Configure calling policies in Microsoft Teams

Create and configure outbound call restrictions

Configure calling policies in Microsoft Teams

Outbound call restrictions – calling plans – Microsoft Teams

Create and configure inbound call blocking

Block inbound calls in Microsoft Teams

Create and configure routing of unassigned numbers

Route calls to unassigned numbers – Microsoft Teams

Create and configure compliance recording policies

Introduction to Teams policy-based recording for calling and meetings

Teams settings and policies reference – Microsoft Teams

Create and configure Shared Calling policies

Configure Shared Calling – Microsoft Teams

Plan for Shared Calling – Microsoft Teams

Create and configure auto attendants and call queues

Create and configure resource accounts

Create resource accounts for Teams auto attendants and call queues

Plan for Teams Auto attendants and Call queues

Assign licenses to resource accounts

Teams Phone Resource Account license – Microsoft Teams

Create resource accounts for Teams auto attendants and call queues

Assign phone numbers to resource accounts, including toll-free phone numbers

Create resource accounts for Teams auto attendants and call queues

Manage phone numbers for your organization – Microsoft Teams

Assign a resource account to an auto attendant or call queue

Set up a Microsoft Teams Auto attendant

Create a Call queue in Microsoft Teams

Choose an appropriate call queue routing method, including call priorities

Create a Call queue in Microsoft Teams

Plan for Teams Auto attendants and Call queues

Configure business hours and holidays for auto attendants

Set up a Microsoft Teams Auto attendant

Set up holidays for auto attendants and call queues – Microsoft Teams

Configure custom Music on Hold (MoH)

Create a Call queue in Microsoft Teams

Configure calling policies in Microsoft Teams

Configure caller ID policies and outbound caller ID for call queues

Create a Call queue in Microsoft Teams

Manage caller ID for users – Microsoft Teams

Create and configure voice applications policies for auto attendants and call queues

Manage voice applications policies for auto attendants and call queues – Microsoft Teams

Implement callback for call queues

Create a Call queue in Microsoft Teams

Configure the Queues app

Queues app for Microsoft Teams – Microsoft Teams

Set up the Queues app – Microsoft Teams

Configure emergency calling

Create and configure emergency calling locations

Manage emergency locations – Microsoft Teams

Plan and configure dynamic emergency calling

Configure emergency call routing policies

Manage emergency call routing policies for Direct Routing

Configure dynamic emergency calling – Microsoft Teams

Configure emergency calling policies

Manage emergency calling policies in Microsoft Teams

Configure dynamic emergency calling – Microsoft Teams

Configure networks and locations (Location Information Service (LIS))

Configure dynamic emergency calling – Microsoft Teams

Manage the network topology for cloud voice features – Microsoft Teams

Validate emergency address and emergency calling from Teams clients

Configure dynamic emergency calling – Microsoft Teams

Manage emergency locations – Microsoft Teams

Assign a verified emergency address location

Assign or change an emergency location for a user – Microsoft Teams

Manage emergency locations – Microsoft Teams

Troubleshoot dynamic emergency address

Configure dynamic emergency calling – Microsoft Teams

Manage emergency call routing policies for Direct Routing

Assign Teams Phone licenses, phone numbers, and policies

Assign a Teams Phone Standard license

Teams Phone licensing – Microsoft Teams

Set up Teams Phone in your organization – Microsoft Teams

Assign a Teams Calling Plan

Assign, change, or remove a phone number for a user – Microsoft Teams

Set up Calling Plans – Microsoft Teams

Assign phone numbers to users by using the Microsoft Teams admin center

Assign, change, or remove a phone number for a user – Microsoft Teams

Assign phone numbers in bulk by using PowerShell

Assign, change, or remove a phone number for a user – Microsoft Teams

Set-CsPhoneNumberAssignment – Microsoft Teams PowerShell

Assign Teams Phone policies to a specific user

Assign policies to users and groups – Microsoft Teams

Create and assign policy packages

Managing policy packages in Microsoft Teams

Policy packages in Microsoft Teams

Configure and assign Teams Phone policies by using group policy

Assign policies to users and groups – Microsoft Teams

Assign policies to large sets of users – Microsoft Teams

Configure and manage calling features for Teams Phone

Configure Cloud Voicemail

Set up Cloud Voicemail – Microsoft Teams

Configure Voicemail and Call Features – Training

Configure group call pickup

Call sharing and group call pickup – Microsoft Teams

Configure Call Forwarding

Configure call forwarding and delegation settings – Microsoft Teams

Configure calling policies in Microsoft Teams

Configure Simultaneous Ring

Configure call forwarding and delegation settings – Microsoft Teams

Configure call delegation

Configure call forwarding and delegation settings – Microsoft Teams

Share a phone line with a delegate – Microsoft Teams

Configure Audio Conferencing

Set up Audio Conferencing for Microsoft Teams

Configure private lines

Configure a secondary ringer or private line in Teams

Configure and manage Direct Routing for Teams Phone

Configure connectivity for Teams Phone to an SBC

Connect your Session Border Controller (SBC) to Direct Routing

Configure Direct Routing – Microsoft Teams

Create and configure a PSTN gateway

Connect your Session Border Controller (SBC) to Direct Routing

Configure call routing for Direct Routing – Microsoft Teams

Create PSTN usage records

Configure call routing for Direct Routing – Microsoft Teams

Manage call routing policies for Direct Routing – Microsoft Teams

Create and configure voice routes

Configure call routing for Direct Routing – Microsoft Teams

Create and configure voice routing policies

Manage call routing policies for Direct Routing – Microsoft Teams

Configure call routing for Direct Routing – Microsoft Teams

Validate Direct Routing SBC connectivity

Test Direct Routing connectivity – Microsoft Teams

Configure Direct Routing – Microsoft Teams

Identify use cases for Location-Based Routing (LBR)

Plan Location-Based Routing for Direct Routing – Microsoft Teams

Enable Location-Based Routing for Direct Routing – Microsoft Teams

Identify use cases for Local Media Optimization (LMO)

Plan and configure Local Media Optimization for Direct Routing – Microsoft Teams

Configure Local Media Optimization for Direct Routing – Microsoft Teams

Configure trunk translation rules

Translate phone numbers for Direct Routing – Microsoft Teams

Configure on-network conferencing for Direct Routing

On-network Conferencing for Audio Conferencing – Microsoft Teams

Configure SBA policies

Survivable Branch Appliance (SBA) for Direct Routing – Microsoft Teams

Manage emergency call routing policies for Direct Routing

Manage emergency call routing policies for Direct Routing

Configure phone number inventory for Direct Routing

Configure Direct Routing – Microsoft Teams

Manage phone numbers for your organization – Microsoft Teams

Troubleshoot Direct Routing by using the Teams admin center

Troubleshoot Direct Routing – Microsoft Teams

Test Direct Routing connectivity – Microsoft Teams

Configure and manage Teams Rooms and devices (20–25%)

Manage and maintain Teams Rooms and devices

Configure device settings

Manage your devices in Microsoft Teams

Microsoft Teams Rooms Deployment Overview

Configure local network settings

Prepare your organization’s network for Teams

Configure network settings for cloud voice features – Microsoft Teams

Configure device updates

Manage Teams device updates – Microsoft Teams

Microsoft Teams Rooms app version support

Recommend Microsoft Entra Conditional Access MFA exceptions for resource accounts

Conditional Access and Intune compliance for Microsoft Teams Rooms and panels

Authentication best practices for Microsoft Teams shared device management of Android devices

Configure meeting room settings by using the Microsoft Teams admin center or the local Teams application settings

Managing Teams Rooms on Windows settings

Teams Rooms home screen and admin controls

Manage Teams Rooms from the Microsoft Teams Rooms Pro Management portal

Access the Microsoft Teams Rooms Pro Management portal

Microsoft Teams Rooms Pro Management portal overview

Specify Intune configuration requirements for Teams devices

Conditional Access and Intune compliance for Microsoft Teams Rooms and panels

Deploy Teams Rooms on Android and Teams panels

Deploy common area phones, user phones, and conference phones

Set up common area phones for Microsoft Teams

Deploy Teams Phones using Conditional Access and Intune

Create and manage Teams device tags

Manage Microsoft Teams device tags

Configure SIP Gateway and provision SIP devices

Configure SIP Gateway – Microsoft Teams

Plan for SIP Gateway – Microsoft Teams

Monitor Teams device health

Manage your devices in Microsoft Teams

Microsoft Teams Rooms Pro Management portal overview

Troubleshoot authentication issues

Fix Conditional Access-related issues for Teams Android devices

Authentication best practices for Microsoft Teams shared device management of Android devices

Troubleshoot update issues

Manage Teams device updates – Microsoft Teams

Microsoft Teams Rooms app version support

Troubleshoot remote provisioning issues

Remotely provision and sign in to a new Teams phone

Manage your devices in Microsoft Teams

Troubleshoot proximity join issues

Configure a Microsoft Teams meeting room to use proximity-based meeting join – Training

Teams Rooms home screen and admin controls

Configure and manage Teams Android devices

Configure Teams IP phone policies

Teams settings and policies reference – Microsoft Teams

Phones for Microsoft Teams – Microsoft Teams

Create and configure device configuration profiles for Android based devices

Create Intune configuration profiles for Android-based Teams devices

Deploy Teams Rooms on Android and Teams panels

Enable hotline for shared space devices

Set up common area phones for Microsoft Teams

Deploy Android devices remotely

Remotely provision and sign in to a new Teams phone

Deploy Teams Rooms on Android and Teams panels

Configure custom displays for Teams Rooms on Android and Teams panels

Remotely configure layout, scale, and resolution on Teams Rooms displays

Teams Rooms home screen and admin controls

Specify Intune configuration requirements for AOSP and Microsoft Device Ecosystem Platform (MDEP) devices

Intune enrollment for Teams Android devices

Migration guide Android AOSP management for Microsoft Teams Android devices

Configure and manage Teams Rooms on Windows

Specify domain group policy exclusions for Teams Rooms on Windows

Microsoft Teams Rooms Deployment Overview

Microsoft Teams Rooms security – Microsoft Teams

Configure custom displays for Teams Rooms on Windows

Remotely configure layout, scale, and resolution on Teams Rooms displays

Configure dual displays for Teams Rooms on Windows

Customize Teams Rooms on Windows settings by using an XML configuration file

Manage a Microsoft Teams Rooms console settings remotely with an XML configuration file

Managing Teams Rooms on Windows settings

Configure settings for peripherals for Teams Rooms on Windows

Microsoft Teams Rooms Deployment Overview

Teams Rooms certified systems and peripherals

Configure optional features for Teams Rooms and devices

Configure HDMI ingest and options

Teams Rooms home screen and admin controls

Manage a Microsoft Teams Rooms console settings remotely with an XML configuration file

Configure a content camera

Set up content cameras – Microsoft Teams Rooms

Configure Teams casting

Teams Rooms home screen and admin controls

Use Teams cast to share content to a Teams Rooms device

Configure proximity join

Configure a Microsoft Teams meeting room to use proximity-based meeting join – Training

Teams Rooms home screen and admin controls

Configure room remote

Use the Microsoft Teams Rooms companion app (iOS)

Configure Direct Guest Join

Teams Rooms on Windows and Direct Guest Join

Enable Teams Rooms devices to join third-party meetings

Configure hot desking on Teams shared devices

Microsoft Teams displays – hot desking

Set up and manage hot desking on Teams displays

Configure AI-enabled voice and video capabilities for shared space devices

Microsoft Teams Premium – Overview for admins

Teams Rooms certified systems and peripherals

Configure BYOD spaces and bookable desks

Create and publish room types

Bring Your Own Device Rooms in Pro Management Portal – Microsoft Teams

Manage inventory, including discovery of or import of hardware

Bring Your Own Device Rooms in Pro Management Portal – Microsoft Teams

Microsoft Teams Rooms Pro Management portal overview

Assign devices to room types

Bring Your Own Device Rooms in Pro Management Portal – Microsoft Teams

Set up and configure bookable desks

Set up bookable desks in Microsoft Teams – Microsoft Teams

Set up and manage hot desking on Teams displays

Manage and monitor shared space rooms that include bring-your-own devices

Bring Your Own Device Rooms in Pro Management Portal – Microsoft Teams

Microsoft Teams Rooms Pro Management portal overview

This brings us to the end of the MB-721 Collaboration Communications Systems Engineer Study Guide.

What do you think? Let me know in the comments section if I have missed out on anything. Also, I love to hear from you about how your preparation is going on!

In case you are preparing for other Microsoft 365 certification exams, check out the Microsoft 365 section for those exams.

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