Salesforce Certified Data 360 Consultant Exam Study Guide

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Salesforce Certified Data 360 Consultant Preparation Details

The Salesforce Certified Data 360 Consultant exam validates your ability to implement and consult on Data 360, Salesforce’s real-time customer data platform, across ingestion, harmonization, and activation. This guide maps every domain and objective from the official exam guide to verified Salesforce documentation so you can study each topic in order. It covers setup, data modeling, identity resolution, insights, and activation workflows that show up throughout the exam. You can also explore more Salesforce certification study guides on the Salesforce Certification category to keep building your skills.

Salesforce Certified Data 360 Consultant Materials

CourseraSalesforce Datacloud: Advanced Consulting Skills
UdemySalesforce Certified Data 360 Consultant

Solution Positioning: 14%

Describe Data 360’s key terminology and business value.

About Salesforce Data 360

Data 360 Glossary of Terms

Free Data Cloud Account

Articulate Data 360’s foundational role in generative and predictive AI.

Einstein Predictive AI

Set Up Einstein Generative AI

Identify initial use cases for Data 360.

Free Data Cloud Account

Data 360- Create a Customer 360 View using Data 360 Related Lists

Describe the principles of data ethics and governance.

Learn about Data 360 Data Governance

Data Tagging and Classification in Data 360

Customer Data Subject Rights in Data Transforms

Data 360 Setup and Administration: 13%

Configure Data 360 permissions, permission sets, and organization-wide settings.

Data 360 Standard Permission Sets

Default Organization-Wide Access Levels

Apply data governance requirements to platform configuration.

Learn about Data 360 Data Governance

Data Tagging and Classification in Data 360

Manage the development lifecycle with available tooling.

Data Kits

Build and Share Data 360 Functionality

Guide to Deploying Different Data Streams Using Change Sets

Use tooling to diagnose and troubleshoot common issues.

Data Streams in Data 360

Data 360: Troubleshooting multiple threads error in a data stream

Troubleshooting CRM Connections – Data Cloud

Data Source Connection and Ingestion: 18%

Explain data transformation capabilities within Data 360.

Batch Data Transforms

Streaming Data Transforms

Transformations for Batch Data Transforms

Describe processes and considerations for data ingestion from varied sources into Data 360.

Data Sources in Data 360

Salesforce CRM Connector

Create an Ingestion API Data Stream

Describe Data 360’s data collaboration capabilities, including Zero-Copy.

Data Sources in Data 360

Share Data Between Data 360 Orgs

Harmonization and Unification: 17%

Define the purpose, process, and supported use cases of unification.

About Identity Resolution

Model data in Data 360.

Data Model Objects (DMOs)

Create a Custom Data Model Object from a CSV File

Create a Custom Data Model Object from an Existing DMO

Data Enhancements, Sharing, and Analysis: 18%

Demonstrate how to enhance data and build insights on unified data.

Calculated Insights

Formulas, Operators, and Calculated Insights

Create a Calculated Insight Using SQL

Explain how to reference Data 360 data from other systems.

Query Data in Data 360

Data 360 CI Connector

Create an API Activation in Data 360

View and build reports and dashboards using Data 360.

Data 360 Reports and Dashboards

Tableau Accelerators for Data 360

Connect Tableau in Data 360

Apply predictive and generative AI tooling capabilities of Data 360 to customer scenarios.

Einstein Predictive AI

Set Up Einstein Generative AI

Data Activations and Utilization: 20%

Define basic concepts of segmentation and use cases.

Create Segments in Data 360

Segmentation Operators in Data 360

Manage segments within Data 360.

Create a Nested Segment in Data 360

Manage Data 360 Segment Schedules

Publish Activations within Data 360.

Activation for Data 360 Data Model Objects

Create a Batch DMO Activation in Data 360

Create an API Activation in Data 360

Act on data.

Create a Real-Time Data Action in Data 360

Create a Data Action in Data 360

Use Data 360 in Salesforce flows.

Trigger Flows with Data 360 Data

Automate Flows in Data 360

Integrating Data 360 Data Actions with Flow

Wrapping Up Salesforce Certified Data 360 Consultant

This guide walked through every domain of the Salesforce Certified Data 360 Consultant exam, from setup and ingestion through harmonization, insights, and activation. Working through each objective alongside the linked documentation will build the practical foundation you need on exam day. You can also explore more Salesforce certification study guides on the Salesforce Certification category to keep building your skills. Have a question or tip? Leave a comment below.

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