CIS-SP ServiceNow Certified Implementation Specialist – Service Provider Preparation Details
The CIS-SP ServiceNow Certified Implementation Specialist – Service Provider study guide maps all five exam domains to official ServiceNow documentation. Book your exam before it retires on 12/31/26. You can also explore more ServiceNow certification study guides on the ServiceNow Certification Category to keep building your skills.
ServiceNow Certified Implementation Specialist – Service Provider Materials
| Coursera | ServiceNow System Administrator from Zero to Hero |
| Udemy | CIS – Service Provider (CIS-SP) | Practice Tests |
Domain 1: Initial Domain Setup and Service Provider Architecture – 9%
Domain 1 Sub-Topics
System Properties
Domain separation application properties
Domain system properties and user preferences
Domain Map / Company relationships
Architecture and non-domain scenarios – multiinstance
Domain separation and Service Graph Connectors
Integrations
Domain separation and Service Graph Connectors
Create domain-separated imports for an integration
Domain 2: Data Separation/Visibility – 24%
Domain 2 Sub-Topics
sys_domain field
Data flow/ direction
Domain system properties and user preferences
Contains relationship
Visibility domains and Contains domains
Visibility groups
Visibility domains and Contains domains
Special Considerations
Domain system properties and user preferences
Domain separation application properties
Domain 3: Process Separation – 36%
Domain 3 Sub-Topics
sys_overrides field
Process/Automation
Domain system properties and user preferences
Application support for domain separation
UI Configuration
Choice Lists
Data-Driven Process
Application support for domain separation
Domain separation application properties
Domain 4: Foundational Data Management – 20%
Domain 4 Sub-Topics
Imports & Transforms
Create domain-separated imports for an integration
Domain 5: Domain Support in Applications – 11%
Domain 5 Sub-Topics
Domain Support Levels
Application support for domain separation
Service Catalog
Domain separation and Service Catalog
Knowledge Management
Domain separation and Knowledge Management
Mobile
Service Portal
Domain separation and Service Portal
Emerging applications/Other (CSM, ITOM)
Domain separation and the Customer Service Management (CSM) plugin
Domain separation and Event Management
Wrapping Up ServiceNow Certified Implementation Specialist – Service Provider
This CIS-SP guide covered all five domains of the ServiceNow Certified Implementation Specialist – Service Provider exam, from domain setup to application support. Work through each link, practice in a domain-separated instance, and test before the exam retires. You can also explore more ServiceNow certification study guides on the ServiceNow Certification Category to keep building your skills. Have a question or tip? Leave a comment below.
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