ServiceNow Certified Application Developer Preparation Details
ServiceNow Certified Application Developer preparation starts with knowing the exam blueprint. This study guide maps every domain and sub-topic to official ServiceNow documentation so you can study with focus. You can also explore more ServiceNow certification study guides on the ServiceNow Certification to keep building your skills.
ServiceNow Certified Application Developer Materials
| Coursera | ServiceNow System Administrator from Zero to Hero |
| Udemy | ServiceNow Certified Application Developer (CAD) |
Domain 1: Designing and Creating an Application (20%)
Determine if an application is a good fit with ServiceNow
Design and implement a data model
Create modules
Application Navigator category
Use Application scope
Create an application in ServiceNow Studio
Domain 2: Application User Interface (20%)
Create, design, and customize forms
Configuring forms on the ServiceNow AI Platform
Add/Remove fields from forms and tables
Write, test, and debug client-side scripts for desktop
Write, test, and debug server-side scripts
Business rules and script includes
Use a Record Producer as an application’s UI
Create the Marketing department record producer
Domain 3: Security and Restricting Access (20%)
Restrict access to applications and application modules
Application Navigator category
Manually and automatically create, test, and debug Access Controls
Exploring Access Control Lists
Use GlideSystem methods to script security
Use Application Scope to protect application artifacts
Define cross-scope access to an application resource
Restricted caller access privilege settings
Domain 4: Application Automation (20%)
Write, test, and debug Workflow and Flow Designer
Create and use Application Properties
GlideApplicationProperty – Scoped, Global
Domain separation application properties
Create Events, Scheduled Script Executions (Scheduled Jobs), and Utils (application) Script Includes
Special cases in job schedules
Automatically run a script of your choosing
Script Include API – ServiceNow Fluent
Send and receive email
Inbound email action processing
Create an inbound email action
Domain 5: Working with External Data (10%)
Import data in CSV or Excel format
Create a File type data source
Integrate to, including testing and debugging, an external data source using REST
RESTMessageV2 – Scoped, Global
RESTResponseV2 – Scoped, Global
Domain 6: Managing Applications (10%)
Download and install applications
Installing applications, plugins, and products
Install a ServiceNow Store application
Import an app from source control in ServiceNow Studio
Use Delegated Development to manage source code and code review
Exploring Delegated Development
Delegated development and deployment
Use the ServiceNow Git integration to manage source code
Source control integration in ServiceNow Studio
Import an app from source control in ServiceNow Studio
Wrapping Up ServiceNow Certified Application Developer
This ServiceNow Certified Application Developer study guide covered all six exam domains, from application design and security to automation, external data, and application management. Work through each linked page and practice on a developer instance to build confidence. You can also explore more ServiceNow certification study guides on the ServiceNow Certification to keep building your skills. Have a question or tip? Leave a comment below.
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