MD-102 Exam Study Guide (Endpoint Administrator)

MD-102 Study Guide Endpoint Administrator

MD-102 Preparation Details

Preparing for the MD-102 Endpoint Administrator certification exam? Start here with a complete, objective-wise MD-102 study guide designed to help you pass faster.

This guide brings together official Microsoft documentation, key concepts, and curated resources for every MD-102 exam objective, making it ideal for both beginners and last-minute revision.

Looking for the best MD-102 preparation resources in one place? This page covers everything you need to get exam-ready with confidence.

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MD-102 Managing Modern Desktops Course

CourseraEndpoint Administrator Specialization
WhizlabsMicrosoft Modern Desktop Administrator test
UdemyEndpoint Administrator Associate course

Prepare infrastructure for devices (25–30%)

Add devices to Microsoft Entra ID

Choose an appropriate device join type

Plan your Microsoft Entra device deployment

What is a Microsoft Entra joined device?

What are Microsoft Entra registered devices?

Join devices to Microsoft Entra ID

Plan your Microsoft Entra join deployment

Plan your Microsoft Entra hybrid join deployment

Register devices to Microsoft Entra ID

What are Microsoft Entra registered devices?

Manage devices in Microsoft Entra ID using the Microsoft Entra admin center

Plan and implement groups for devices in Microsoft Entra ID

Plan your Microsoft Entra device deployment

Dynamic membership rules for groups in Microsoft Entra ID

Enroll devices to Microsoft Intune

Configure enrollment settings

Device enrollment guide for Microsoft Intune

Overview of enrollment restrictions

Configure automatic enrollment for Windows and bulk enrollment for iOS/iPadOS and Android

Windows device enrollment guide for Microsoft Intune

Step 5 – Enroll devices in Microsoft Intune

Configure enrollment profiles for Android devices, including fully managed, dedicated, corporate owned, and work profile

Android device enrollment guide for Microsoft Intune

Set up enrollment for Android Enterprise fully managed devices

Set up Intune enrollment for Android Enterprise dedicated devices

Enroll personal devices in Intune with Android Enterprise work profile management

Enroll Android Enterprise dedicated, fully managed, or corporate-owned work profile devices in Intune

Implement identity and compliance

Manage roles in Intune

Microsoft Intune built-in roles reference

Role-based access control (RBAC) with Microsoft Intune

Implement compliance policies for all supported device platforms by using Intune

Protect data and devices with Microsoft Intune

Create a compliance policy in Microsoft Intune

Implement Microsoft Entra Conditional Access policies that require a compliance status

Use Compliance Policies to Set Rules for Devices You Manage with Intune

Conditional Access and Intune

Configure Windows Hello for Business

Manage endpoint security policies in Microsoft Intune

Windows Hello for Business overview

Implement and manage Windows Local Administrator Password Solution (Windows LAPS)

Overview of Windows LAPS with Microsoft Intune

Deploy Intune policies to manage Windows LAPS

Manage the membership of local groups on Windows devices by using Intune

Manage account protection settings with endpoint security policies in Microsoft Intune

Manage local groups on Windows devices – Intune

Manage and maintain devices (30–35%)

Deploy and upgrade Windows clients by using cloud-based tools

Choose between Windows Autopilot and provisioning packages

Overview of Windows Autopilot

Provisioning packages – Windows client deployment

Choose a Windows Autopilot deployment mode

Windows Autopilot self-deploying mode

Windows Autopilot for pre-provisioned deployment

Windows Autopilot user-driven mode

Apply a device name template

Configure Windows Autopilot profiles

Implement Windows client deployment by using Windows Autopilot

Overview of Windows Autopilot

Windows Autopilot scenarios and capabilities

Create an Enrollment Status Page (ESP)

Set up the Enrollment Status Page

What is the Enrollment Status Page?

Plan and implement provisioning packages

Provisioning packages – Windows client deployment

Create a provisioning package

Plan and implement device upgrades for Windows 11

Plan for Windows 11

Windows 11 upgrade readiness in Microsoft Intune

Implement a Windows 365 Cloud PC deployment

Create provisioning policies for Windows 365

Set up Windows 365

Plan and implement device configuration profiles

Create device configuration profiles for Windows devices, including importing ADMX files

Create device profiles in Microsoft Intune

Use ADMX templates on Windows devices in Microsoft Intune

Create a policy using settings catalog in Microsoft Intune

Create device configuration profiles for Android devices

Device features and settings in Microsoft Intune

Configure device configuration profiles in Microsoft Intune

Create device configuration profiles for iOS/iPadOS devices

Device features and settings in Microsoft Intune

iOS/iPadOS device feature settings in Microsoft Intune

Create device configuration profiles for macOS devices

Device features and settings in Microsoft Intune

macOS device feature settings in Microsoft Intune

Create device configuration profiles for Windows 11 Enterprise multi-session devices

Use Azure Virtual Desktop multi-session with Microsoft Intune

Assign device profiles in Microsoft Intune

Target a profile by using filters

Use filters when assigning your apps, policies, and profiles in Intune

Platforms and policy types supported by assignment filters

Implement Intune Suite add-on capabilities

Configure Endpoint Privilege Management

Learn about using Endpoint Privilege Management with Microsoft Intune

Plan and Prepare for Endpoint Privilege Management Deployment

Deploy Endpoint Privilege Management with Microsoft Intune

Manage applications by using the Enterprise App Catalog

Use Intune Suite add-on capabilities

Microsoft Intune Enterprise Application Management

Implement Microsoft Intune Advanced Analytics

Advanced Analytics Overview

Plan for Advanced Analytics

Configure Microsoft Intune Remote Help

Use Intune Suite add-on capabilities

Remote Help overview – Microsoft Intune

Identify use cases for Microsoft Cloud PKI

Overview of Microsoft Cloud PKI

Use Intune Suite add-on capabilities

Implement Microsoft Tunnel for Mobile Application Management

Microsoft Tunnel for Mobile Application Management overview

Explore Microsoft Intune Suite – Training

Perform remote actions on devices

Sync, restart, retire, or wipe devices

Device Actions – Wipe, Lock, Locate, and More

Run remote actions on devices with Microsoft Intune

Device Action: Retire

Perform bulk remote actions

Device Actions – Wipe, Lock, Locate, and More

Use bulk device actions in Microsoft Intune

Update Microsoft Defender Antivirus security intelligence

Manage endpoint security in Microsoft Intune

Run remote actions on devices with Microsoft Intune

Rotate BitLocker recovery keys

Device Action: BitLocker Key Rotation

Encrypt Windows devices with BitLocker using Intune

Run a device query by using KQL

Device Query in Microsoft Intune

Device Query – Microsoft Intune

Device Query for Multiple Devices

Manage applications (15–20%)

Deploy and update apps

Prepare applications for deployment by using Intune

Add apps to Microsoft Intune

App management in Microsoft Intune

Deploy apps by using Intune

Add apps to Microsoft Intune

Assign apps to groups with Microsoft Intune

Deploy Microsoft 365 Apps by using Intune

Add Microsoft 365 Apps to Windows Devices Using Microsoft Intune

Plan your enterprise deployment of Microsoft 365 Apps

Configure policies for Office apps

Manage Microsoft 365 (Office) for iOS and Android with Intune

Overview of security policy advisor for Microsoft 365 Apps for enterprise

Deploy Microsoft 365 Apps as part of a Windows Autopilot deployment by using the Office Deployment Tool (ODT) or Office Customization Tool (OCT)

Add Microsoft 365 Apps to Windows Devices Using Microsoft Intune

Configuration options for the Office Deployment Tool

Overview of the Office Customization Tool

Manage Microsoft 365 Apps by using the Microsoft 365 Apps admin center

Overview of the Microsoft 365 Apps admin center

Plan your enterprise deployment of Microsoft 365 Apps

Deploy apps from platform-specific app stores by using Intune

Add and Assign Managed Google Play Apps to Android Enterprise Devices

Add iOS store apps to Microsoft Intune

Add Microsoft Store apps to Microsoft Intune

Plan and implement app protection and app configuration policies

Plan and implement app protection policies

App Protection Policies Overview – Microsoft Intune

Create and Deploy App Protection Policies – Microsoft Intune

Data Protection Framework Using App Protection Policies

Implement Microsoft Entra Conditional Access policies for app protection policies

Use app-based Conditional Access policies with Intune

Set up app-based Conditional Access policies with Intune

Conditional Access – Require approved app or app protection policy

Plan and implement app configuration policies for managed apps and managed devices

App Configuration Policies for Microsoft Intune

Add App Configuration Policies for Managed iOS/iPadOS Devices

Add App Configuration Policies for Managed Android Enterprise Devices

Configuration Policies for Intune App SDK Managed Apps

Protect devices (15–20%)

Configure endpoint security

Create antivirus policies

Endpoint security in Microsoft Intune

Manage endpoint security policies in Microsoft Intune

Create disk encryption policies

Manage endpoint security policies in Microsoft Intune

Encrypt Windows devices with BitLocker using Intune

Create firewall policies

Endpoint security in Microsoft Intune

Use Intune endpoint security firewall policy to manage Windows Firewall

Configure Attack surface reduction policies

Manage attack surface reduction settings with Microsoft Intune

Attack surface reduction rules reference – Microsoft Defender for Endpoint

Plan and implement security baselines

Use security baselines to configure Windows devices in Intune

Manage security baseline profiles in Microsoft Intune

Integrate Intune with Microsoft Defender for Endpoint

Configure Microsoft Defender for Endpoint in Intune

Enforce compliance for Microsoft Defender for Endpoint with Conditional Access in Intune

Onboard devices into Microsoft Defender for Endpoint

Onboarding using Microsoft Intune – Microsoft Defender for Endpoint

Manage endpoint security policies in Microsoft Defender for Endpoint

Manage device updates by using Intune

Plan for device updates

Device updates – Microsoft Intune

Plan your Windows update deployment

Create and manage update rings by using Intune

Manage Windows Update Ring Policies – Microsoft Intune

Windows update rings in Microsoft Intune

Create and manage update policies by using Intune, including iOS/iPadOS and macOS

Configure Update Policies for Apple Devices – Microsoft Intune

Admin checklist for iOS/iPadOS software updates in Microsoft Intune

Admin guide and checklist for macOS software updates – Microsoft Intune

Manage Android updates by using configuration profiles or firmware-over-the-air (FOTA) deployments

Android FOTA Updates – Microsoft Intune

Manage Android Enterprise system updates with Microsoft Intune

Configure Windows client Delivery Optimization by using Intune

Delivery Optimization settings for Windows in Microsoft Intune

Use Intune to configure Windows Update Delivery Optimization

Monitor updates

Monitor Windows update policies in Intune

Device updates – Microsoft Intune

This brings us to the end of the MD-102 Endpoint Administrator Study Guide

What do you think? Let me know in the comments section if I have missed out on anything. Also, I love to hear from you about how your MD-102 certification preparation is going on!

In case you are preparing for other Microsoft 365 certification exams, check out the Microsoft 365 study guide for those exams.

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