Atlassian Certified Professional: Managing Jira Projects for Cloud Preparation Details
The ACP-620 Managing Jira Projects for Cloud exam tests how well you configure projects, boards, permissions, automation, and reports in Jira Cloud. This guide maps every exam topic to official Atlassian documentation so you can study efficiently. You can also explore more Atlassian certification study guides on the Atlassian page to keep building your skills.
Atlassian Certified Professional: Managing Jira Projects for Cloud Materials
620.1 Project Creation (10-15% of exam)
620.1.1 Given a scenario, recommend a project implementation (company-managed, team-managed, project templates, shared configuration) This topic includes:
Understand use cases for each project type
What are team-managed and company-managed spaces?
Learn how company-managed and team-managed spaces differ
Know feature differences between company-managed and team-managed projects
How do features differ based on the type of space?
How do work types differ based on space type?
How do settings differ based on space type?
Migrate between team-managed and company-managed spaces
620.1.2 Create and configure team-managed projects This topic includes:
Understand how to create team-managed projects
Get started with team-managed spaces
Create and edit team-managed spaces
Manage and administer team-managed spaces
Understand team-managed project access and permissions
Manage how people and agents access your team-managed space
Team-managed space permissions
Understand how to add users to team-managed projects
Add people to team-managed spaces
Manage how people and agents access your team-managed space
620.1.3 Given business requirements, recommend an issue type configuration for a company-managed project This topic includes:
Understand the features associated with epics, base(standard) and sub-task issue types
Associate work types with spaces
620.1.4 Describe how to manage general project configurations (project details, project sidebar) This topic includes:
Know how to update project details and configure the project sidebar
Manage and customize the space navigation
Understand each feature of project details
Understand the impacts of modifying project details
Understand how to create and use project categories
Add, assign, and delete space categories
Know how to move a project to trash
620.2 Board Configuration (25-35% of exam)
620.2.1 Given a scenario, recommend an appropriate board type (Scrum, Kanban, Kanban with backlog) This topic includes:
Understand board types and features for each – scrum, Kanban and Kanban with backlog
What is a board in software spaces?
Create a scrum board based on spaces
Create a Kanban board based on spaces
620.2.2 Given business requirements, configure boards across multiple teams and projects This topic includes:
Know how to create cross-project boards
Create a board based on filters
Create a scrum board based on spaces
Create a Kanban board based on spaces
Understand the implications of cross-project boards
Change the location of a board
Change board filters for a company-managed board
Understand which board configurations support cross-project boards
Configure a company-managed board
620.2.3 Configure board columns to match a workflow process This topic includes:
Understand the relationship between board columns and workflow statuses
Know how to add and remove columns
Assign statuses and edit columns in a team-managed space
Understand the implications of adding and removing columns
What is a simplified Jira workflow?
620.2.4 Translate requirements into board filters, sub-filters, and quick filters This topic includes:
Know how to create a board from a filter and add a sub-filter
Create a board based on filters
Add a sub-filter to a company-managed kanban board
Create a scrum board based on spaces
Understand the impact of updating the board filter
Change board filters for a company-managed board
Edit a board filter on a company-managed board
Know how to create quick filters
Show or hide work items on your board with quick filters
Understand how quick filters integrate with board filters
Example JQL queries for board filters
620.2.5 Determine the effects of estimation and time tracking on Scrum boards This topic includes:
Know how to modify the estimation selection on scrum boards
Configure how your board estimates and tracks work
Understand the relationship between estimation metric and board reports
What are Time estimates (days, hours, minutes)?
View and understand the burndown chart
View and understand the velocity chart
620.2.6 Configure board swimlanes, card colors, card layout, working days, and issue detail view This topic includes:
Know how to apply each board configuration – card colors, card layout, working days, and issue detail view
Configure the work item details
Understand the use cases for each board configuration item
Configure a company-managed board
Customize your view of the board and backlog
Understand the relationship between working days settings and board reports
View and understand the burndown chart
620.2.7 Troubleshoot board and filter configurations This topic includes:
Understand the relationship between the board filter and board columns
Understand the use of RANK in board filters
Example JQL queries for board filters
Understand the impact of filter permissions on board access
Change board filters for a company-managed board
Understand the behavior of stacked quick filters
Show or hide work items on your board with quick filters
620.3 Managing Projects (25-35% of exam)
620.3.1 Determine appropriate permissions for project team members (project, global) This topic includes:
Understand how global permissions impact use of features in Jira Software
What are global permissions, and what do they control?
View, grant, revoke global permissions in Jira
Understand the functionality of each project permission
Types of permissions you can grant in a space scheme
Space access and configuration permissions
Work item permissions in a space
Voters, watchers, comment, and attachment permissions
Understand how some features in Jira software require multiple project permissions
How permissions interact with each other
What are permission schemes in Jira?
Grant space permissions using permission schemes
Understand the relationship between project permissions and project roles
Understand space permissions and roles
Grant space permissions using permission schemes
Understand the use of the Administer Projects permission
Space access and configuration permissions
Grant or revoke permissions in a scheme
620.3.2 Assign team members to project roles This topic includes:
Know how to add users to a project role
Add users and agents to space roles in your space
Understand the relationship between project permissions and project roles
Understand space permissions and roles
Understand the use of the Administer Projects permission
Space access and configuration permissions
Grant space permissions using permission schemes
620.3.3 Implement versioning, manage releases and roadmaps, and predict the impact of scope changes This topic includes:
Know how to create and modify versions
Configure versions in a scrum space
Understand the features of the release hub
Release your team’s work in versions
Use the release page to check the progress of a version
Check the release status of a version
Understand how to use the project roadmap
Manage and visualize your software space on the timeline
What does the space timeline show?
How can I plan with releases on my software space’s timeline?
Understand how scope is reflected on board reports
View and understand the sprint report
View and understand the Burnup chart or report
View and understand the version report
620.3.4 Recommend a method to sub-categorize issues (components, labels, custom fields) This topic includes:
Understand use cases for components, labels and custom fields
Link work items to Jira components
Add custom fields to your space
Know what custom field types are available
Field types you can create as a Jira admin
Available custom fields for team-managed spaces
620.3.5 Configure and troubleshoot automatic issue assignment (project default, components) This topic includes:
Understand how components, project default and automation rules can be used to auto-assign issues
Automatically assign work items to people
Understand auto-assignment behavior when there are multiple components
Automatically assign work items to people
Link work items to Jira components
620.3.6 Configure issue field layout This topic includes:
Understand configuration options for the issue view
Configure field layout in the work item
Copy a work item layout to other spaces
Configure the layout of the work item
Understand the relationship between fields and project permissions
Work item permissions in a space
Configure field layout in the work item
Types of permissions you can grant in a space scheme
620.3.7 Evaluate ways to enrich issues (attachments, links, time tracking, developer information) This topic includes:
Know how to add time tracking fields to issue layout
Configure field layout in the work item
Understand how issue links are used to relate issues
Understand how links are used to reference web and Confluence pages
Create and configure your work items
Use Jira Cloud with Confluence
Link a Confluence page to an epic
Know how to at-mention and watch issues
Watch, share and comment on a Jira work item
Understand how attachments can be added to Jira issues to include additional information
Add files, images, and other content to describe a work item
Add an attachment to a work item
Understand how Jira can be integrated with Bitbucket to allow developers to reference Jira issues in Bitbucket actions
Reference work items in your development spaces
Process work items with smart commits
View development information for a work item
620.4 Automation (15-20% of exam)
620.4.1 Identify ways to automate Jira (bulk change, workflow, automation, apps) This topic includes:
Understanding how Automation for Jira can be used to update issues
Create automation flows in Jira
Edit work item fields with Jira automation
Understanding how filter subscriptions can be used to notify users based on specific criteria
Understand the available options for bulk update
Update multiple work items at once
Edit multiple issues at the same time
Understand how workflow post functions can be used to update issues
Configure advanced work item workflows
620.4.2 Create an automation rule based on business requirements This topic includes:
Understand the functionality of each part of an automation rule
Create automation flows in Jira
Understand how branches in automation rules can be used to update related issues
Branch automation flows to perform actions on related work items
Understand smart values
Smart values in Atlassian Automation
Edit work item fields with Jira automation
620.4.3 Troubleshoot Jira automation This topic includes:
Understand the relationship between project permissions and automation rules
Permissions required to manage automation flows
Understand space permissions and roles
What are permission schemes in Jira?
Understand the typical root causes for rule failure
Audit the run logs of automation flows
Run Jira flows as another user
Create automation flows in Jira
620.5 Reporting (15-20% of exam)
620.5.1 Translate business requirements into appropriate JQL queries This topic includes:
Understand how advanced searching can be used to create filters for complex criteria
What is advanced search in Jira Cloud?
Use advanced search with Jira Query Language (JQL)
Understand each part of advanced searching – fields, functions, keywords and operators
620.5.2 Determine an appropriate gadget and dashboard configuration This topic includes:
Know how to create and configure a dashboard
Understand the features and use cases for dashboard gadgets
620.5.3 Analyze information from agile reports and issue analysis reports This topic includes:
Understand the use cases for each Agile report in both scrum and Kanban boards
View and understand the epic report
View and understand the epic burndown report
View and understand the control chart
View and understand the cumulative flow diagram
View and understand the sprint report
View and understand the Burnup chart or report
View and understand the burndown chart
Understand how to interpret data provided on the Agile reports
View and understand the velocity chart
View and understand the version report
Methods of calculating rolling average on the control chart
Strategies to reduce your cycle time
Wrapping Up Atlassian Certified Professional: Managing Jira Projects for Cloud
This ACP-620 study guide covered every exam domain, from project creation and board configuration to permissions, automation, and reporting, with official Atlassian documentation behind each objective. Practice in a free Jira Cloud site alongside these links and you will be ready for the Managing Jira Projects for Cloud exam. You can also explore more Atlassian certification study guides on the Atlassian page to keep building your skills. Have a question or tip? Leave a comment below.
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