Atlassian Certified Professional: Jira Administration for Cloud Preparation Details
The ACP-120 Atlassian Certified Professional: Jira Administration for Cloud exam tests how you configure and manage Jira Cloud across seven domains. This guide maps every objective to official Atlassian documentation. You can also explore more Atlassian certification study guides on the Atlassian category page to keep building your skills.
Atlassian Certified Professional: Jira Administration for Cloud Materials
1 Access, Permissions, Security (28% of the exam)
1.2 Determine appropriate administrator privileges
The three admin types: org admin, Jira admin, project admin
What are global permissions, and what do they control?
Space access and configuration permissions
Granting the admin privilege to each admin type
View, grant, revoke global permissions in Jira
What actions can be performed by each admin type
What are global permissions, and what do they control?
Space access and configuration permissions
1.3 Configure global permissions
Purpose of each global permission
What are global permissions, and what do they control?
View, grant, revoke global permissions in Jira
Global permissions are granted to groups
View, grant, revoke global permissions in Jira
What are global permissions, and what do they control?
1.4 Configure project permissions
Distinction between access in team-managed projects and permission schemes in company-managed projects
What are permission schemes in Jira?
Grant or revoke permissions in a scheme
Manage how people and agents access your team-managed space
Add people to team-managed spaces
Purpose of each permission
Space access and configuration permissions
What are permission schemes in Jira?
Which permissions are needed in combination
Space access and configuration permissions
What are permission schemes in Jira?
When to use project roles versus groups
Grant space permissions using permission schemes
What are permission schemes in Jira?
Configuring user/group custom fields in permissions
Grant or revoke permissions in a scheme
What are permission schemes in Jira?
Relationship between certain project permissions and global settings (e.g. issue-linking and Link Issues permission)
Space access and configuration permissions
What are permission schemes in Jira?
1.5 Configure issue-level security
Use cases for using issue-level security
What are work item security schemes?
Restrict comments to project roles or groups in Jira
Using Reporter, Assignee, and user/group custom fields as Security Level entries
What are work item security schemes?
Grant or revoke permissions in a scheme
Configurations required to enable issue-level security in a project
What are work item security schemes?
What are permission schemes in Jira?
Use of restrictions in team-managed projects
Restrict access to a work type
Manage how people and agents access your team-managed space
Issue level security inheritance
What are work item security schemes?
2 General Project Configuration (11% of the exam)
2.1 Understand project types, templates, and shared configurations
Know differences between team-managed and company managed projects, including features, boards, and configuration options
What are team-managed and company-managed spaces?
Manage and administer team-managed spaces
Determine which project type to use – team-managed or company-managed project along with scrum versus Kanban
What are team-managed and company-managed spaces?
Manage and administer team-managed spaces
Project templates and how to select them
What are team-managed and company-managed spaces?
Advantages and limitations of shared configurations for company-managed project
2.2 Configure project details and sidebar
Project details configuration
Impact of modifying a project’s name and/or key
2.3 Manage versions
Implications of releasing a version with unresolved issues
Release your team’s work in versions
Merge, delete and release a version
Release your team’s work in versions
Version naming/unique names
2.4 Configure components and auto-assignments
Understand how default assignee is determined when multiple components are selected
How to Manage Components and Default Assignees in Jira Software Projects
Setting a project default assignee
How to Manage Components and Default Assignees in Jira Software Projects
Understand how default assignee is determined with a combination of project default assignee and component assignees
How to Manage Components and Default Assignees in Jira Software Projects
3 Issue Types, Fields, Screens (18% of the exam)
3.1 Configure issue types
Creating issue types and issue type schemes
Add, edit, and delete a work type
Add, edit, and delete a work type scheme
Impact of changing an issue type name
Add, edit, and delete a work type
Mapping issue types to workflows, issue type screen schemes and field configuration schemes in company-managed projects
Add, edit, and delete a work type scheme
Map field configurations to work types
Use cases for utilizing sub-tasks
Understand how time-tracking on sub-tasks roll up to parent
Use cases for utilizing epics including cross-project epics
Creating issue types in team-managed projects
Set up work types in team-managed spaces
What are team-managed and company-managed spaces?
3.2 Configure fields
Creating custom fields including using context
Create a field context and define where it’s used
Field types you can create as a Jira admin
Field formatting in field configurations including text rendering, hidden, and required fields
Create or edit a field configuration
Manage field configurations in work items
Map field configurations to work types
Adding fields to team-managed projects
Customize work item fields in team-managed spaces
Available custom fields for team-managed spaces
3.3 Configure screens and issue layout
Creating screens for company-managed projects
Configure the layout of the work item
Copy a work item layout to other spaces
Configuring issue layout in company-managed projects
Configure the layout of the work item
Configure field layout in the work item
Copy a work item layout to other spaces
Configuring screens for issue types in team-managed projects
Customize work item fields in team-managed spaces
Available custom fields for team-managed spaces
Configure field layout in the work item
4 Workflows and Automation (14% of the exam)
4.1 Configure company-managed workflows
Parts of workflows including statuses and transitions
Configure advanced work item workflows
Parts of transitions including properties, conditions, validators, and post functions
Configure advanced work item workflows
Relationship between statuses and boards
Importance of setting resolution field
What are work item statuses, priorities, and resolutions?
Configure advanced work item workflows
How to set the resolution field
Configure advanced work item workflows
What are work item statuses, priorities, and resolutions?
4.2 Configure team-managed workflows
Configuring workflows for issue types
Manage how work flows in your team-managed space
Set up a workflow in a team-managed software space
Creating and configuring workflow statuses
Create, edit and delete statuses in team-managed spaces
Set up a workflow in a team-managed software space
Manage how work flows in your team-managed space
Workflow rules configuration
Add or remove workflow rules in team-managed spaces
Available workflow rules in team-managed spaces
Manage work item transitions in team-managed spaces
4.3 Configure automation rules
Impact of project versus global rules
Create automation flows in Jira
Automation rule parts including rule details, triggers, branching, actions and conditions
Create automation flows in Jira
How automation rules can refer to and update linked and related issues
Automation smart values – issues
If-else conditions
Create automation flows in Jira
Smart value syntax
Automation smart values – issues
Relationship between project permissions and automation rules
Create automation flows in Jira
5 Notifications (8% of the exam)
5.1 Configure company-managed notifications
Configuring notification schemes
Configure notification schemes
Understand what event fires each type of notification
Configure notification schemes
Relationship between events and recipients including project roles and groups
Configure notification schemes
Creating and configuring custom events including workflow modifications
Configure notification schemes
Relationship between notifications and personal settings
Manage your Jira personal settings
Configure notification schemes
5.2 Configure team-managed notifications
Configuring notifications
Customize notifications in team-managed spaces
Manage your Jira personal settings
Recipient options for notifications including project roles
Customize notifications in team-managed spaces
Relationship between notifications and personal settings
Manage your Jira personal settings
Customize notifications in team-managed spaces
5.3 Understand personal notification settings
Notification options in personal settings
Manage your Jira personal settings
Configure notification schemes
Relationship between notifications and personal settings
Manage your Jira personal settings
Configure notification schemes
5.4 Configure mail handlers
Configuration options for mail handlers
Create work items and comments from email
Troubleshoot auto-assignment for issues created from mail handler
Create work items and comments from email
6 Advanced User Features (12% of the exam)
6.1 Write advanced JQL queries
JQL fields, including use of custom fields
What is advanced search in Jira Cloud?
JQL functions and their available arguments
What is advanced search in Jira Cloud?
JQL operators
What is advanced search in Jira Cloud?
JQL keywords
What is advanced search in Jira Cloud?
How to use parentheses in JQL statements to create clauses
What is advanced search in Jira Cloud?
How to find issues for specific time and date ranges via JQL
What is advanced search in Jira Cloud?
Limitations of basic search
What is advanced search in Jira Cloud?
6.2 Configure filters, dashboards, subscriptions
Global permission for sharing dashboards and filters
What are global permissions, and what do they control?
Restrict the Public sharing of Dashboards and filters
How project permissions impact viewing shared filter results
Space access and configuration permissions
Creating shared filters and dashboards
Configure the default dashboard
Creating and configuring a filter subscription, including scheduling options
Using groups in filter subscriptions
What are global permissions, and what do they control?
Troubleshooting filter subscriptions
Using currentUser() function in filters and their subscriptions
6.3 Understand bulk operations
Available options for bulk updates
Edit multiple issues at the same time
Migrate between team-managed and company-managed spaces
Relationship between project, issue, and workflow permissions to the availability of bulk update actions
Edit multiple issues at the same time
What are permission schemes in Jira?
What are global permissions, and what do they control?
Relationship of workflow transitions and the availability of bulk update actions
Edit multiple issues at the same time
Field mapping during bulk update
Edit multiple issues at the same time
Migrate between team-managed and company-managed spaces
Potential implications of bulk update including replacing field values and sending notifications
Edit multiple issues at the same time
Configure notification schemes
Limitations of moving issues between company-managed to team-managed projects via bulk update
Migrate between team-managed and company-managed spaces
Edit multiple issues at the same time
7 System Administration (9% of the exam)
7.1 Configure global user interface features
Options for user default settings
Configure the user default settings
Options for the instance look and feel, and announcement banner
Configure the look and feel of Jira apps
Configure Announcement Banner in Jira Cloud
Differences and relationship between user default settings and individual personal settings
Configure the user default settings
Manage your Jira personal settings
Impact of updating user default settings, on existing objects
Configure the user default settings
Manage your Jira personal settings
How to modify the Default dashboard
Configure the default dashboard
7.2 Configure attachments, issue links, app links, time-tracking globally
Enabling and configuring estimation and time tracking
Troubleshooting time tracking
Enabling and configuring issue linking
Configuring application and instance links
Use AppLinks to link to Atlassian apps
Create links in the app navigator
7.3 Configure statuses, resolutions, priorities and sub-tasks globally
Creating statues, resolutions and priorities
What are work item statuses, priorities, and resolutions?
Impact of renaming statuses, resolutions and priorities
What are work item statuses, priorities, and resolutions?
How to disable sub-tasks
Impact of renaming workflow statuses in team-managed projects
Create, edit and delete statuses in team-managed spaces
Manage how work flows in your team-managed space
7.4 Understand system backup and import
Import options
Steps for creating a backup, including media
How to restore data from a backup
Permissions needed to perform backup and restore actions
How archived projects are handled during imports from backup
What gets migrated with the Jira Cloud Migration Assistant
Wrapping Up Atlassian Certified Professional: Jira Administration for Cloud
This ACP-120 guide covered all seven Jira Administration for Cloud domains, from access and permissions to workflows, automation, JQL, and system administration. Work through each objective and its documentation links, then practice in a Jira Cloud site. You can also explore more Atlassian certification study guides on the Atlassian category page to keep building your skills. Have a question or tip? Leave a comment below.
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